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Fleets that invest in ASE certification benefit from higher-quality work, fewer repeat repairs, and greater workforce stability.
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Supply chain recovery brings relief, but rising costs, the potential for tariffs, and an ongoing technician shortage will test fleet managers in the coming year.
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The centers are designed to address the industry’s skilled-labor shortage, develop future talent, increase business and client efficiencies, and position Manheim’s reconditioning operations for EV growth.
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CAR 2024: Learn how fleets and remarketing operations along the wholesale path can benefit from the advanced skills of next-gen mechanics.
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Amid a nationwide shortage of truck technicians and automotive mechanics, the fleet services division finds a way to keep and train enough vocational talent for long-term careers that meet maintenance demand.
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According to an industry overview by Stertil-Koni, today’s technicians are demanding better working conditions in addition to higher pay.
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Part and labor prices have increased 4-8%, while part and labor availability have decreased. Due to difficulties sourcing replacement vehicles, fleets are keeping units in service longer. This caused repair spend to increase in 2021.
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Many factors converged to exert upward pressure on PM costs, such as longer vehicle service lives due to limited product availability; the ongoing transition to synthetic oils; and higher labor rates to attract scarce technicians.
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Mercedes-Benz USA has developed a “mixed reality” automotive maintenance support system with Microsoft that is designed to allow onsite dealership technicians to work handsfree while sharing real-time views and sounds of vehicles being serviced while talking with Mercedes-Benz technical specialists.
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One key reason for a current shortage of service technicians is the result of the flat-rate compensation plan, a contentious payment system that assigns standard times to complete a repair job. Many technicians assert that the flat-rate compensation plan under-compensates them in relation to other industries requiring similar skillsets.
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