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NewsApril 15, 2016

J.D. Power Sold to Investors for $1.1B

McGraw HIll Financial has agreed to sell J.D. Power to investment group XIO Group for $1.1 billion in a transaction expected to close in the third quarter.

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NewsFebruary 25, 2016

Technology Problems Lowering Vehicle Owner Satisfaction

Technology problems involving infotainment, navigation, and communication systems continue to affect vehicle reliability, as increasingly reported problems again lowered overall scores in J.D. Power's 2016 U.S. Vehicle Dependability Study.

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ArticlesJanuary 29, 2016

Unlocking the Loyalty of Millennials

If millennials are happy with an experience, they are more likely to share the positive experience with their personal networks. This can create positive word-of-mouth marketing opportunities for the car rental industry.

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NewsJanuary 20, 2016

Vehicle Reliability a Growing Concern for Car Buyers

For the first time in nearly a decade, concerns about reliability have increased as a reason consumers avoid certain vehicle models, a recent J.D. Power survey has shown.

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NewsJune 17, 2015

J.D. Power Releases 2015 Initial Quality Study

Korean automotive nameplates showed a significant improvement in quality while Japanese brands fell below the industry average for the first time in 29 years, according to the 2015 J.D. Power Initial Quality Study.

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NewsMay 28, 2015

J.D. Power to Acquire NADA's Used Car Guide

J.D. Power and the National Automobile Dealer Association (NADA) have announced an agreement under which J.D. Power will acquire NADA’s Used Car Guide business. The transaction is expected to close early in the third quarter of 2015.

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NewsApril 22, 2015

Video: Drivers Value Crash Protection Tech Over Infotainment

A new study from J.D. Power examines consumer preferences among future and emerging vehicle technologies.

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NewsMarch 19, 2015

Recall Customer Satisfaction Increases

The percentage of dealer service visits relating to recalls reached 16 percent in 2015 for at least a six-year high, yet satisfaction among those customers is also rising, according to a J.D. Power study.

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NewsFebruary 26, 2015

Vehicle Dependability Slips Again in J.D. Power Study

Bluetooth connectivity and voice recognition issues are the most frequently reported problems after three years of ownership, according to J.D. Power's 2015 U.S. Vehicle Dependability Study.

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NewsJanuary 27, 2015

Fleet Sales Expected to Reach 18 Percent for January

Light-vehicle fleet sales in January are projected to total 204,000 units making up about 18 percent of the total vehicle sales for the month.

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