Automotive Fleet
MenuMENU
SearchSEARCH

Volvo Attributes Recent Sales Increase to Better Understanding of Consumers' Buying Habits

ROCKLEIGH, N.J. - Volvo Cars of North America, LLC, (VCNA) is forecasting its July sales to be higher than last July's sales, marking the second straight month of a year-over-year increase.

by Staff
July 27, 2009
3 min to read


ROCKLEIGH, N.J. - Volvo Cars of North America, LLC, (VCNA) is forecasting its July sales to be higher than last July's sales, marking the second straight month of a year-over-year increase.

"We're headed in the right direction," said Doug Speck, VCNA president and CEO, "and it's because we're tapping into consumers' mindsets. Today, when consumers find a car they want, their focus turns to peace of mind and validation. They're planning on owning the car longer and they want to be sure it will last - and that service and repair costs are reasonable."

Ad Loading...

Speck thinks Volvo is well-positioned thanks to the all-new XC60 crossover and the timely introduction of the Safe + Sound Coverage Plan, an extended warranty and coverage program.

"Showroom traffic began to noticeably increase when the XC60 went on sale in March," he said. "Buyers embraced the uniqueness of City Safety, coupled with all of the other premium features offered as standard. The XC60 immediately accounted for 16 percent of our sales in April and 17 percent in May. Our overall sales also increased by 24 percent during that time.

"After we launched the Safe + Sound Coverage Plan in June, our closing ratios improved by nine percentage points, sales increased by 25 percent from May to June, and we even saw our first year-over-year improvement since January 2008. We extended Safe + Sound through the end of August and believe we'll see even better numbers at month's end now that the program has had more time to gain momentum."

The Safe + Sound Coverage Plan is a complimentary coverage program for MY2009 vehicles that wraps a comprehensive list of benefits into one package. Volvo has combined additional time and mileage limits on warranty repairs and roadside assistance coverage, and has increased wear-item coverage and factory scheduled maintenance coverage. Specifically, it provides:

  • 5 years/60,000 miles of New Car Warranty

  • 5 years/60,000 miles of Complimentary Factory Scheduled Maintenance

  • 5 years/60,000 miles of Wear and Tear Coverage

  • 5 years/Unlimited miles of Volvo On Call Roadside Assistance.

Ad Loading...

"Safe + Sound appeals to consumers who are wary of purchasing new vehicles because they can appreciate the value of not needing to worry about maintenance costs on top of the expense of paying for the car. Owners get the benefit of having a safe, reliable vehicle they can enjoy for years at little cost," Speck said.

A recent survey conducted by automotive research firm AutoPacific showed 59 percent of new-car buyers indicated that they would not be shopping for a new vehicle for four years or more (an increase of more than 12 percent from those surveyed in 2005).

Additionally, according to www.Edmunds.com, the average mileage on vehicle trade-ins has increased by 15 percent in the past 18 months. (Vehicles traded in to dealers currently average 65,883 miles on the odometer as compared to 57,079 miles in January 2008.)

Prestige Volvo in East Hanover, N.J., was a top-selling retailer in May and June.

According to General Manager Matthew Haiken, Safe + Sound brought more consumers to the showroom. "People were waiting for the right deal to come along before deciding to buy," Haiken said, "and this was too good a deal to pass up. I've even noticed that we're converting owners of non-luxury imports into Volvo customers. Volvos may be more expensive to purchase, but having the safest car on the road - and virtually no expense to maintain it - makes it the greater value in the end."

More Operations

A blue Automotive Fleet graphic representing the weekly AF News Recap series.
Operationsby Faith HowellMay 4, 2026

From Waffle House to AI: Fleet Trends You Need to Know

In this AF news recap, host Faith Howell covers how Waffle House stepped up during disaster response and new AI tech on the market.

Read More →
OperationsApril 30, 2026

Fleet Operations in the Age of AI: Navigating Ethical and Legal Challenges

AI is no longer a future concept for fleets—it’s already embedded in the tools, data, and decisions that operators rely on every day. In this episode of the Fleet Forward Podcast, recorded live at Fleet Forward, industry leaders take the conversation beyond hype to examine what responsible AI adoption really looks like in fleet operations.

Read More →
OperationsApril 30, 2026

Factory Installed vs. Aftermarket: Choosing the Right Telematics Path & Managing the Data

As fleets rethink how they capture, manage, and act on vehicle data, telematics is at a major inflection point. In this episode of the Fleet Forward Podcast, we dive deep into one of the most pressing questions facing fleet leaders today: Should you rely on OEM factory-installed connectivity, aftermarket devices, or a hybrid of both?

Read More →
Ad Loading...
OperationsApril 30, 2026

What Real-Time Data Reveals About EV Cost, Performance, and Scalability

Experts from telematics analytics, fleet-as-a-service operations, and national EV benchmarking share how real-time data is reshaping fleet strategy—dispelling assumptions, validating best practices, and exposing costly missteps.

Read More →
OperationsApril 30, 2026

Planning Through Policy Shifts: What Fleets Must Track in 2026

A powerhouse panel featuring experts from the American Automotive Leasing Association, CalSTART, and municipal fleet leadership dives into the realities of navigating shifting emissions rules, regulatory waivers, federal agency actions, the future of the EPA’s endangerment finding, and the push for unified standards. They also examine the impacts of tariffs, autonomous vehicle policy, battery innovation, and the accelerating global EV market.

Read More →
OperationsApril 30, 2026

Managing Market Turbulence with Strategic Fleet Insights

This episode kicks off with a deep dive into the technologies and market forces reshaping today’s fleet landscape. Host Chris Brown is joined by Laolu Adeola (Leke Services), Tyson Jomini (J.D. Power), and Richard Hall (ZappiRide) to break down real-world data, shifting incentives, and practical strategies fleet leaders can use right now.

Read More →
Ad Loading...
Clipboards with flooded cars in background.
Disaster Responseby Chris BrownApril 30, 2026

Adapting Fleet Policy When Disasters Strike

In the middle of natural disasters fleet managers must shift priorities to protect people and assets. What policy items should be loosened, and when should the line be held?

Read More →
OperationsApril 24, 2026

EV Reality Check: How Fleets Are Managing Policy Shifts, Safety, and Scaling Challenges

In this episode, fleet leaders from municipal, university, and private-sector organizations share a candid EV reality check. From infrastructure setbacks and policy whiplash to grant funding, total cost of ownership, and charging resiliency, this conversation dives into what it actually takes to scale electrification in the real world.

Read More →
2019 Automotive Fleet Hall of Fame inductees Joe LaRosa Bob Miesen Bud Morrison Theresa Ragozine portraits
Operationsby StaffApril 21, 2026

Fleet Hall of Fame Honorees Through the Years

A running list of the fleet industry’s most influential leaders, recognized for their lasting impact on commercial fleet management.

Read More →
Ad Loading...
Operationsby Chris BrownApril 20, 2026

2026 Salary Survey: Six-Figure Fleet Manager Salaries Become the Norm

After a decade of lagging compensation, fleet manager pay is climbing. But expanding responsibilities, larger fleets, and growing complexity continue to redefine the role.

Read More →