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Subaru, Audi Models Under Recall

Subaru and Volkswagen both issued recalls on vehicles fleets utilize. Find out the details.

December 20, 2021
Subaru, Audi Models Under Recall

Subaru’s 2020 Outback is among the 198,255 vehicles the automaker is recalling for a drive chain problem.

Photo courtesy of Subaru.

2 min to read


Two automakers recently issued safety recalls that fleet operators will want to know about. The details follow.

Subaru of America, Inc. is recalling an estimated 198,255 2019-2020 Ascent, 2020 Legacy and Outback vehicles because a programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

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This situation can cause a loss of brake power, which increases the likelihood of a collision.

To fix the problem, dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed at no cost to owners.

Interim owner notification letters will be mailed Feb. 7, 2022. The remedy is expected to be available in April 2022.

This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available.

Owners can reach Subaru customer service at (844) 373-6614. Subaru's number for this recall is WRK-21.

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Volkswagen Group of America, Inc. (Audi) is recalling approximately 288,991 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles because a liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

If this situation occurs, the engine power will suddenly reduce, increasing the risk of a crash.  

To remedy the matter, dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge.

Owner notification letters will be mailed Feb. 24, 2022. Owners may contact Audi customer service at (800) 253-2834. Audi's reference number for this recall is 90S9.

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