Ride-Hailing: A Major Contributor to City Congestion
The study, commissioned by Uber and Lyft themselves, exposes the ride-hailing congestion problem - and it's worse than we thought. However, Uber says the scale "is dwarfed by that of private cars and commercial vehicles."

The study looked at combined vehicle miles traveled (VMT) in September 2018 in six major metropolitan areas: Los Angeles, San Francisco, Seattle, Chicago, Boston, and Washington, D.C.
[EMPTY CREDIT]
Decreasing traffic congestion has often been touted as the primary reason behind the use of ride-hailing apps. However, a new study, commissioned by ride-hailing giants Uber and Lyft, found that ride-hailing vehicles actually increases traffic congestion in major cities.
The study looked at combined vehicle miles traveled (VMT) in September 2018 in six major metropolitan areas: Los Angeles, San Francisco, Seattle, Chicago, Boston, and Washington, D.C. It revealed that ride-hailing vehicles' average VMT to be in the low single digits as a percentage when compared to overall vehicle traffic.
In the Seattle area, Uber and Lyft rides made up 1.1% of VMT, the lowest percentage recorded in areas studies. At its highest in the San Francisco metro region, Uber and Lyft made up 2.7%.
Metro region | Other other VMT | Uber, Lyft VMT |
|---|---|---|
Boston | 98% | 2% |
Chicago | 98% | 2% |
LA | 99% | 1% |
San Francisco | 97% | 3% |
Seattle | 99% | 1% |
Washington, DC | 98% | 2% |
VMT numbers change when looking at metro region vs. core county.
For instance, while ride-hailing in the San Francisco metro area contributed 2.7% to total VMT, in core county, in made up nearly 13%. The gap is smaller in some areas, like Seattle, where VMT for the county increased to 1.9% on average.
Core rounty | All other VMT | Uber, Lyft VMT |
|---|---|---|
Suffolk County (Boston) | 92% | 8% |
Cook County (Chicago) | 97% | 3% |
Los Angeles County (LA) | 97% | 3% |
San Francisco County (SF) | 87% | 13% |
King County (Seattle) | 98% | 2% |
Washington, DC (City limits) | 93% | 7% |
Among the reports findings was the revelation that on average, Uber and Lyft drivers spend the majority of their time driving without passengers in the vehicle.
Originally posted on Auto Rental News
More Operations

How to Manage Conflict for Your Fleet Operations
Conflict management is becoming a core leadership skill. Here are five strategies fleet leaders should know.
Read More →
Turning Connected Vehicle Data Into Decisions That Matter
Fleet leaders have more data than ever, but turning that data into clear, actionable decisions remains a challenge. This white paper shows how leading organizations are using connected vehicle data to improve safety, reduce costs, and optimize fleet performance. Learn how to turn insight into action across your fleet.
Read More →
Cameras, Safety and Insurance: From Reactive Claims to Real-time Prevention
Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Learn more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab.
Read More →Are You Tracking Your Fleet's True Total Cost of Ownership?
Bobit Business Media surveyed 190 fleet professionals and found that while most fleets are tracking costs, fragmented systems and data gaps are keeping true TCO visibility out of reach. With rising pressure to control spend in an increasingly volatile environment, the gap between what fleets think they know and what the data actually shows is wider than you might expect. See how your peers are managing costs today and where the industry still has room to improve.
Read More →
Turn Fleet Data Into Smarter Decisions
Fleet leaders have access to more operational data than ever, but disconnected systems and unclear metrics often slow decision-making instead of improving it. This article outlines five practical steps fleets can take to transform fragmented data into actionable insights that improve planning, safety, utilization, and long-term performance.
Read More →
Hybrids: Electrification Without the Challenges
For fleet managers, fuel is one of the biggest line items in the budget — and it's one hybrids can shrink without changing how your people work. Download the eBook to see the numbers, understand the technology, and get a step-by-step guide to making the switch.
Read More →
How NOV Uses Telematics to Improve Fleet Safety Across 160 Locations
James Victory of NOV discusses how the company manages fleet safety, maintenance, and telematics across more than 150 locations supporting oilfield operations throughout the U.S.
Read More →
Fleet Meets: Steven Santostasi
This edition of the Fleet Meets series features Steven Santostasi, the current TSP channel manager for Ford Pro.
Read More →
Why Fleet Managers Are Replacing Departmental Vehicles with Shared Motor Pools
Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This white paper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.
Read More →Soap Box Derby Challenge: Assembling the Crew
Meet Gabriel, Matthew, and Angel — the team helping bring this soap box derby build to life.
Read More →
