Success doesn’t always stem from the qualities we assume drive it. The term success as applied to each individual may not be as clear and obvious as what we perceive.

Business coach and former remarketing executive Joe Miller will offer such insights in a keynote presentation at the Conference of Automotive Remarketing (CAR) March 26-28 in Phoenix. His presentation, “Kind Mirrors — Reflecting on Success,” is hosted by CAR’s conference partner, the International Automotive Remarketers Alliance.

The keynote concept centers on reflecting about the real drivers and blockers of how each person defines success, said Miller of Awareness to Action Coaching. “Kind mirrors” involves seeing ourselves and others from new productive angles that challenge our beliefs and create new avenues for growth.

"'Kind mirrors' is a metaphor for how we relate to ourselves and others, and especially the direct and indirect feedback we receive throughout our lives," Miller said in an interview. "How do we self-reflect about our own successes and failures? How do we incorporate the reflection of others' on our lives? Maybe most importantly: How do we reflect to others about their lives?"

Miller said each person has a unique relationship with these feedback loops. "My goal is to help the audience (and my clients) to find better, more positive ways to reflect...to gain perspective on what drives their outcomes. This leads to massive unlocks in our relationships at work, at home, and beyond, leading to more productivity and more satisfaction in our lives."

Miller moved full-time into business coaching in July 2023 after 14 years at AutoIMS, an automotive remarketing technology firm based in Atlanta where Miller most recently worked as executive vice president of client relations. He also has been a fixture at remarketing industry conferences where he has appeared on educational panels, led workshops, and emceed the 2022 IARA’s annual Summer Roundtable.

Focusing on empowering others to succeed, Miller now follows his career passion project to improve lives through the discipline of coaching. While he looks forward to continuing his service to the private sector through selective consulting, speaking, and coaching engagements, his primary focus is pro bono work with individuals in communities of need.

"What the audience will take away should be slightly different for each person, as we all have our own unique blend of strengths, experiences, talents, and personalities," said Miller, adding that gaining a healthier level of confidence in those attributes can help people see relationships and behavior in new ways.