Automotive Fleet
MenuMENU
SearchSEARCH

PHH Arval Launches Mobile, Online Capability to Manage Fleet Requests

SPARKS, MD - PHH Arval's technology innovation provides fleet managers a one-stop shop for managing various requests through a flexible platform that is also accessible on mobile devices.

by Staff
July 12, 2012
2 min to read


SPARKS, MD – PHH announced the launch of the PHH InterActive Request Center, a new technology application for managing fleet requests. This technology innovation provides fleet managers a one-stop shop for managing various requests through a flexible platform that is also accessible on mobile devices.

The Request Center, which is an online hub of communications about specific fleet requests and their resolutions, allows fleet managers to easily access information without wading through emails. Assembling the information in a central online location also ensures the data is more secure and visible to the entire fleet team – without multiple emails.

Ad Loading...

In addition to the online capability, PHH has made the Request Center available on PHH InterActive Mobile, the company’s mobile tool that gives fleet managers access to their fleet information on Android, Apple and certain BlackBerry phones and tablet devices.

The Request Center allows fleet managers – whether they’re at their desks or using their mobile devices – to find, update and check status on:

  • Inquiries about vehicle orders, accident reports and billing

  • Service card loss/replacement and insurance cards

  • Title, plate registrations and renewals

  • Mileage/personal use taxable benefits

  • Motor Vehicle Records

  • Used vehicle pickups and sales

  • Vehicle maintenance

“Our clients have told us they want more functionality, and the PHH InterActive Request Center is our latest tool designed to improve productivity and enhance the customer experience,” said Dave Zuidema, Senior Vice President, Customer Experience. “It makes their jobs easier and gives them freedom to work wherever they may be.”

Safety First

PHH Arval advocates safe, legal and responsible mobile phone use. PHH InterActive’s Request Center should not be used while driving a vehicle.

More Operations

Commercial Fleet
SponsoredJuly 23, 2026

The Top 300 Commercial Fleets

The Top 300 Commercial Fleets: See the List

Read More →
Cover of the "Top 50 Green Fleets" report presented by Automotive Fleet and Inspiration Fleet, featuring an aerial nighttime photo of a lit highway interchange with looping ramps.
SponsoredJuly 16, 2026

The Top 50 Green Fleets

The List Is in: The Top 50 Green Fleets

Read More →
A car dealership with added inscription "Every fleet vehicle eventually becomes local."
Operationsby Chris BrownJuly 15, 2026

Your Local Dealer Knows More Than You Think

Your local dealer can provide an information advantage that extends well beyond courtesy deliveries.

Read More →
Ad Loading...
Portrait of Austin Schutte, founder and CEO of Anew Solutions, featured in Automotive Fleet's Fleet Meets series highlighting his career, leadership philosophy, and fleet industry insights.
Operationsby Faith HowellJuly 14, 2026

Fleet Meets: Austin Schutte

Here are some industry insights, personal touches, and words of advice from the CEO and Founder of Anew Solutions.

Read More →
Photo of Team Brown building soap box derby
Operationsby Chris BrownJuly 13, 2026

Soap Box Derby Challenge: What’s Powering Team Brown

The car is coming together, the students are solving real build problems, and the fleet industry is helping push Team Brown toward the starting line.

Read More →
Green and black bar graphs showing 2026 versus 2025 fleet sales.
Vehicle Researchby Martin RomjueJuly 8, 2026

Commercial Fleet Sales Contribute To June, YTD Gains

The fleet sector has boosted its vehicle purchases at a reliable pace in the first half of this year compared with 1H 2025.

Read More →
Ad Loading...
A black square with white color font text
SponsoredJuly 2, 2026

What Fleet Managers Really Want From Vendors

From customer service frustrations and technology breakdowns to RFQs, change management, and the growing impact of turnover across the industry, this conversation pulls back the curtain on the real operational challenges fleet managers are navigating every day.

Read More →
A black square with white color font text
SponsoredJuly 2, 2026

Fleet Safety Masterclass: Industry Leaders on Storytelling, Strategy & Innovation

In this special masterclass episode, industry leaders break down what it really takes to build safer fleets in today’s increasingly distracted and data-driven world.

Read More →
A black square with white color font text
SponsoredJuly 2, 2026

Integrating Legacy Fleet Systems and Historical Data

In this episode, we bring together fleet and technology leaders to unpack the realities of data integration, system migrations, and the evolving role of AI in fleet management.

Read More →
Ad Loading...
A black square with white color font text
SponsoredJuly 2, 2026

From Resistance to Results: Change Management Strategies for Fleets

From new technologies and safety programs to evolving regulations, fleets are under constant pressure to adapt. But as Dr. Betz explains, success isn’t about the system you implement—it’s about whether your people actually use it.

Read More →