Automotive Fleet
MenuMENU
SearchSEARCH

Partial Automation Prompts Multitasking in Early Adopters

A recent study from IIHS assesses the habits of drivers of partially automated vehicles. One key finding: Super Cruise and Autopilot users are more likely than ProPILOT users to do things that involve taking their hands off the wheel or their eyes off the road.

October 14, 2022
Partial Automation Prompts Multitasking in Early Adopters

Users of Super Cruise and Autopilot are more likely than ProPILOT users to say they can do non-driving activities better and more often while using their partial automation systems.

Photo: IIHS

4 min to read


Some 53% of Super Cruise users, 42% of Autopilot users, and 12% of ProPILOT Assist users reported they are comfortable treating their vehicles as fully self-driving, according to a new study from the Insurance Institute for Highway Safety (IIHS).

But the fact is, vehicles equipped with self-driving features still require the full focus of the driver — whose hands and eyes should remain on the wheel and the road, respectively.

Ad Loading...

Disturbingly, the study reveals that drivers who use partial automation on a regular basis often treat their vehicles as fully self-driving despite widespread warnings and numerous high-profile crash reports.

Research indicates that early adopters of these systems have a poor understanding of the technology’s limits — leading many to multi-task behind the wheel, for example. However, IIHS notes that there are also clear differences between three specific owner populations — Cadillac, Nissan/Infiniti, and Tesla. So it is possible that system design and marketing are adding to these misconceptions.

Most of today’s partial automation systems consist of two main features that are designed to assist in highway driving — adaptive cruise control and lane centering. None of the current systems is designed to replace a human driver or to make it safe for a driver to perform other activities that take their focus away from the road.

To assess how frequent users view this budding technology, IIHS researchers surveyed around 600 Cadillac, Nissan/Infiniti, and Tesla owners who routinely use their vehicle’s partial automation system.

Although all three systems use sensors in the steering wheel to detect when the driver’s hands are on it, Cadillac’s Super Cruise is designed to allow drivers to take their hands off the wheel for extended periods, whereas the other two systems require drivers to keep their hands on the wheel essentially all the time. Super Cruise uses a driver-facing camera to monitor whether the driver is looking at the road, and as of 2021 Tesla’s Autopilot does as well.

Ad Loading...

The three systems use different methods to recall the attention of the driver when it strays as well as different escalation sequences and fail-safe measures. Only Autopilot and Super Cruise include a lockout feature that disables the system and prevents drivers from immediately restarting it as a final step in their escalation sequences.

ProPILOT Assist allows the driver to make manual steering adjustments without automatically suspending the lane centering feature, while Autopilot’s lane centering feature deactivates and Super Cruise’s temporarily suspends operation until the driver has stopped steering.

The survey responses point to striking differences in how the systems’ owners use them, too.

For example, Super Cruise and Autopilot users are more likely than ProPILOT users to do things that involve taking their hands off the wheel or their eyes off the road. They’re also more likely than ProPILOT users to say they can do non-driving activities better and more often while using their partial automation systems. Similarly, Super Cruise users are the most likely and ProPILOT users the least likely to say that an activity they think is unsafe to do when the system is switched off is safe to do when the system is switched on.

Experts at IIHS believe both system design and marketing contributed to those differences in how owners actually use the technology and understand its capabilities. For instance, TV commercials for Super Cruise focus on its hands-free capabilities by depicting drivers patting their laps and clapping their hands along with a song.

Ad Loading...

Also noteworthy, approximately 40% of users of Autopilot and Super Cruise, the two systems with lockout features, reported that their systems had at some point switched off while they were driving and would not reactivate. Some of those drivers confused a temporary suspension of the feature with the lockout procedure. But those high percentages nevertheless suggest that many drivers failed to respond to warnings intended to ensure they were paying attention to the road or that they repeatedly violated the operating parameters often enough to trigger the lockout.

On the other end of the spectrum, a substantial portion of ProPILOT Assist users reported that they had never even received an attention reminder.

Finally, while a portion of drivers who received attention reminders said the alerts were at least somewhat annoying, the vast majority said they thought they were helpful and made them feel safer using the technology. System lockouts were also broadly accepted. IIHS experts say the good news is that these two features can be more widely implemented to help combat distracted driving.

More Safety

An image to reflect an article on how the safest fleets aren't the ones with the most tech.
SafetyAugust 11, 2026

The Safest Fleets Aren’t the Ones with the Most Technology

You’ve made the telematics investment. Here’s how to capture the other half of its value and build the safest fleet on the road.

Read More →
Cover of the AgileFleet white paper "Hidden in Plain Sight: Fleet Compliance Risks" with the AgileFleet logo and a photo of fleet vehicles parked outside a government building.
SponsoredAugust 7, 2026

Hidden in Plain Sight: Fleet Compliance Risks

Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness

Read More →
conference attendees watching a speaker
Safetyby StaffAugust 6, 2026

NETS Sets 2026 Fleet Safety Benchmark Conference for Indianapolis

The Sept. 15–17 program will feature fleet benchmarking data, case studies, emerging technologies, and implementation strategies while running alongside the NSC Safety Congress & Expo.

Read More →
Ad Loading...
NETS crash statistics overlaying an accident photo
Safetyby Chris BrownAugust 5, 2026

Off-the-Job Crashes Account for 43% of Employers’ $61.7 Billion Crash Burden

NETS quantifies costs dispersed across fleet, risk, HR, and other departments while providing new per-crash benchmarks for employers.

Read More →
red ram recall image
Safetyby Faith HowellAugust 3, 2026

Ram Recalls More Than 1.27 Million 1500 Pickups for Seat Belt Anchor Issue

The recall affects certain 2019-2026 Ram 1500 pickups that may have improperly attached second-row seat belt buckle anchors.

Read More →
Promotional graphic for a Utilimarc guide titled How Better Visibility Cut Speeding Violations by 48% featuring a call-to-action to download the guide.
SponsoredJuly 17, 2026

How Better Visibility Cut Speeding Violations by 48%

Fleet leaders don't need more data, they need clearer visibility into what the data is saying. This case study explores how one utility replaced speeding-event counts with a single metric — miles driven in violation — to strengthen safety and significantly reduce speeding violations.

Read More →
Ad Loading...
Smiling commercial truck driver gives a thumbs-up from inside a tractor cab during Operation Safe Driver Week 2026, highlighting fleet safety, responsible driving and enforcement awareness.
Safetyby Judie NuskeyJuly 16, 2026

Operation Safe Driver Week: Why the Industry's Oldest Safety Campaign Still Matters to Fleets

A look at how a 2007 enforcement initiative became one of the most consequential weeks on the fleet safety calendar, and what it means for your drivers in 2026.

Read More →
Nexar and nauto logos
Safetyby StaffJuly 13, 2026

Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset

Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.

Read More →
A black square with white color font text
SponsoredJuly 2, 2026

From Silos to Solutions: Relationship Management for Safer Fleets

From telematics adoption and driver accountability to policy consistency and risk mitigation, this episode breaks down what it really takes to build a safer fleet culture without slowing business down.

Read More →
Ad Loading...
IIHS HLDI text overlaid on the trunks of pick up trucks.
Safetyby Chris BrownJuly 2, 2026

IIHS Launches First Commercial Vehicle Safety Evaluations

The Insurance Institute for Highway Safety has begun evaluating heavy-duty pickups and cargo vans for driver protection. Which models earned top marks?

Read More →