N.J. Reaches Settlement With Minivan Modifier
ElDorado National changes its wheelchair-accessible modification procedures to eliminate a fire hazard and reimburses New Jersey for costs associated with a vehicle investigation and recall.

ElDorado had made its modifications to Toyota Sienna minivans. Photo: Toyota.

ElDorado had made its modifications to Toyota Sienna minivans. Photo: Toyota.
The New Jersey Division of Consumer Affairs has reached a legal settlement with ElDorado National, a Kansas-based company that provided faulty wheelchair-accessibility modifications to six Toyota Sienna minivans in the state.
After a check-engine light prompted one New Jersey consumer to file a complaint with Consumer Affairs, a division probe identified a fire hazard associated with the modification. The same defect was later found in five other ElDorado-modified Toyota Sienna minivans in New Jersey. This eventually prompted a nationwide recall of 82 minivans.
No injuries were reported as a result of the defects.
Consumer Affairs received the initial complaint from a woman in Monroe Township, and then hired an independent mechanic and vehicle inspector to examine her modified minivan. The problem was identified as a fuel filler neck coming into contact with the left rear shock absorber. The fuel filler neck was visibly worn, creating the potential for gasoline or gasoline vapors to escape and pose a fire hazard.
To remedy the problem, ElDorado made the necessary repairs to all the recalled minivans at no cost to the vehicle owners. The company also changed its modification procedure for wheelchair accessibility.
As part of the announced settlement, ElDorado paid $10,000 to reimburse the state for attorney and investigative costs associated with the case. The company also agreed to notify its customers about the weight limits of its wheelchair-modified vehicles and the dangers of exceeding those limits. Wheelchair-modified vehicles contain heavy equipment that sharply reduces the total occupant and cargo weight they can safely carry. This safety information will be conspicuously placed in owner’s manuals and hangtags placed on the vehicles.
Additionally, ElDorado agreed to develop reporting requirements for its dealerships when they receive complaints from consumers. The dealerships will report all complaints and related information to ElDorado in a timely manner. ElDorado also agreed to comply with all federal laws and regulations that pertain to reporting known safety defects and responding to safety concerns. The New Jersey Office of the Attorney General announced these details of the settlement.
“Our investigation and swift action potentially saved lives, plain and simple,” said John J. Hoffman, acting attorney general for New Jersey. “I am very proud of the Division of Consumer Affairs investigators who acted with alacrity to help this consumer, found a potentially deadly problem, and worked with the company to get these vehicles off the roads in New Jersey and across America.”
Eric T. Kanefsky, acting director of the New Jersey Division of Consumer Affairs, praised ElDorado for the company’s response once the safety hazards were identified.
“I commend ElDorado for cooperating with us in order to correct these defects and provide for the safety of their current and future customers,” Kanefsky said.
More Safety

Tips for Driving Safely on Halloween Night
This video features a reminder from the Connecticut Department of Transportation (DOT) and the Connecticut Police Chiefs Association, urging drivers to prioritize safety this Halloween.
Read More →
IIHS Crash Avoidance Tests Reveal Safety Gaps in Cargo Vans and Work Trucks
New IIHS crash avoidance ratings show uneven performance among cargo vans and heavy-duty pickups, with most struggling to avoid vehicle-to-vehicle collisions.
Read More →
What’s Next for Fleet? Safety, AI & Industry Recognition | AF News Recap
Could your company's culture be encouraging distracted driving? This week, we're exploring how workplace expectations affect driver safety, what AI, EVs, and autonomous vehicles could mean for the future of fleet management, and how fleet professionals can strengthen their award nominations.
Read More →
Does Your Fleet's Culture Encourage Distracted Driving?
What happens when the people responsible for enforcing safety rules are the ones setting the wrong example? The answer may reveal why some of the biggest risks to fleet drivers have little to do with what's written in the employee handbook.
Read More →
Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity
Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.
Read More →
From Driver Well-Being to EV Charging | AF News Recap
Mental health belongs in the fleet safety conversation. This week, we’re looking at five ways fleets can support employee well-being before a crisis, plus Holman’s expansion in Mexico, new one-day Fleet Forward passes, and why EV charging demand is outpacing infrastructure growth.
Read More →
Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset
Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.
Read More →
Don't Wait for a Crisis: 5 Ways to Build Mental Health Into Your Fleet Safety Program
For Suicide Prevention Month, fleet and safety leaders have an opportunity to put mental health where it belongs: at the center of workplace safety.
Read More →
How Camera Data Can Strengthen a Fleet’s Insurance Renewal
Insights from a commercial insurance carrier and a broker show how fleets can turn video telematic data, driver coaching, and improved claims results into a stronger case at insurance renewal.
Read More →
The Safest Fleets Aren’t the Ones with the Most Technology
You’ve made the telematics investment. Here’s how to capture the other half of its value and build the safest fleet on the road.
Read More →