NHTSA Probing Chrysler Models for Ignition Switch Issues
Agency investigators will determine whether recalls are warranted. An estimated 1.2 million vehicles are involved.

Photo of 2011 Dodge Grand Caravan courtesy of Chrysler Group.

Photo of 2011 Dodge Grand Caravan courtesy of Chrysler Group.
The National Highway Traffic Safety Administration reported it has begun investigating consumer complaints alleging that some Chrysler models have ignition switches that can inadvertently move out of the “run” position – a defect similar to the one that triggered General Motors’ Chevrolet Cobalt recall.
NHTSA’s Office of Defects Investigation on June 16 launched two separate probes that will determine whether any recalls are warranted. A critical finding will be whether any identified ignition switch defect can result in unintentional air bag deactivation. At stake is the potential recall of more than 1.2 million Chrysler vehicles.
One investigation will focus on 2008-2010 model-year Dodge Journey, Grand Caravan and Chrysler Town & Country vehicles. Consumer complaints allege that the ignition key can inadvertently rotate from the “run” position to the “ACC” (accessories) position.
In 2011, Chrysler recalled Dodge Journey, Grand Caravan and Chrysler Town & Country vehicles in the 2010 model year to address the issue. But NHTSA said the agency has received similar complaints tied to 2008 and 2009 models. What’s more, some owners of the 2010 models that received the 2011 recall remedy have filed complaints alleging that the problem still persists.
NHTSA has received 23 complaints tied to the alleged ignition switch problem in these vehicles.
When the driver first starts the vehicle, the ignition key is released from the “start” position and a spring force rotates the key back to the “run” position, according to Chrysler. But in some instances, the switch may move too far, leaving the ignition key between the “run” and “ACC” positions. In this intermediate mode, the switch might move to the ACC position if the ignition key is jostled in some way – typically because of rough road conditions or making contact with the driver’s leg. Such a scenario poses the risk of unintentional air bag deactivation.
Any recall arising from the probe results would affect an estimated 700,000 vehicles.
The second investigation involves 2006-2007 Jeep Commander and 2005-2006 Jeep Grand Cherokee vehicles. Vehicle owners have filed complaints alleging that after they accidentally bumped the ignition key fob or chain with a knee, the ignition switch turned to the “off” or “ACC” position. As a result, the engine shut off and the power steering and brakes were affected.
This investigation will evaluate the scope, frequency and consequence of the alleged defect, NHTSA said. The probe will also determine whether the vehicles are at risk for inadvertent air bag deactivation. A recall would affect an estimated 525,000 vehicles. NHTSA has received 32 complaints alleging this ignition switch problem in these vehicles.
More Safety

Turning Connected Vehicle Data Into Decisions That Matter
Fleet leaders have more data than ever, but turning that data into clear, actionable decisions remains a challenge. This white paper shows how leading organizations are using connected vehicle data to improve safety, reduce costs, and optimize fleet performance. Learn how to turn insight into action across your fleet.
Read More →
Cameras, Safety and Insurance: From Reactive Claims to Real-time Prevention
Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Learn more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab.
Read More →
NAFA Fleet Safety Symposium to Collocate With 2026 Fleet Forward Conference
The daylong certificate program will precede the Fleet Forward Conference at the Gaylord National Harbor in Maryland.
Read More →
The Distractions You Can’t Turn Off: What Drivers Face Outside the Vehicle
Fleet drivers face constant visual, cognitive, and environmental interruptions the moment they hit the road. From roadside chaos to mental fatigue and digital overload, today’s biggest driving risks often come from outside the vehicle itself.
Read More →
FLASH Weather AI Launches First Deep-Learning Hail Prediction Model With High-Resolution Forecasting
FLASH Weather AI has launched a first-of-its-kind hail prediction model capable of forecasting hail size and arrival time at 1-kilometer resolution up to 55 minutes ahead, giving fleets and insurers critical time to prepare for severe storms.
Read More →
How Coca-Cola United Protects Its Fleet from Growing Legal Risk
As litigation risk rises, vehicles are increasingly targeted. This Coca-Cola bottler shares how it’s reducing exposure through driver training, technology, and a proactive risk management approach.
Read More →
How to Speak the Same Language on Fleet Safety
Drivers, supervisors, and data often speak different safety “languages.” Getting on the same page will drive better results.
Read More →
Fleet Cybersecurity 101: What You Need from Your Technology Vendors
From identity management to third-party certifications, the right technology partner should make security easier to manage. Here are the three building blocks that fleet managers need to stay in control as connected systems scale.
Read More →
Reducing Risk by Eliminating Phone Use Behind the Wheel
Distracted driving remains one of the most persistent risks in fleet operations. New approaches focus on removing mobile device use entirely while adding real-time safety support.
Read More →
Distracted Driving in the Age of Smart Tech – Part 2
As distraction risks evolve, fleets are turning to smarter, more connected technologies to better understand what’s happening behind the wheel. Part 2 explores how these tools are helping identify risky behaviors and improve visibility across operations.
Read More →
