Automotive Fleet
MenuMENU
SearchSEARCH

Luxury Auto Brands Again Top J.D. Power Rankings

WESTLAKE VILLAGE, CA - The quality of new cars and trucks increased six percent in the most recent J.D. Power and Associates survey.

by Staff
June 16, 2008
2 min to read


WESTLAKE VILLAGE, CA - The quality of new cars and trucks increased six percent in the most recent J.D. Power and Associates survey. In J.D. Power’s Initial Quality Survey, new vehicles last year had an average of 118 flaws per 100 vehicles — or slightly more than one per vehicle during the first 90 days of ownership, according to www.dallasnews.com. The industry average in 2006 was 125 defects per 100 vehicles.


For the third consecutive year, Porsche topped the survey with 87 flaws per 100 vehicles, followed by Infiniti (98), Lexus (99), Mercedes-Benz (104), and Toyota (104).

Ad Loading...


Although luxury brands generally had the fewest flaws in the survey, mainstream cars and trucks from Ford and General Motors also scored well. Mercury came in sixth with 109 flaws per 100 vehicles, beating Honda. Ford, with 112 flaws per 100 vehicles, was ranked higher than Jaguar, Audi, Cadillac, Acura, and BMW.

Three-fourths of the 36 nameplates that participated in the annual survey improved in quality.

The bottom-ranked vehicles were Suzuki (152 problems per 100 vehicles), Saturn (157), Land Rover (161), Mini (163), and Jeep (167).

The survey is largely a measure of the quality of the components that go into a vehicle, as well as its assembly process. This year’s study was based on responses from 81,500 consumers.

Both Acura (119 flaws) and BMW (126 flaws) scored below average because of problems with high-tech electronic systems.




More Operations

A shot of a Volvo electric vehicle with a man charging it in front of a residence.
SponsoredAugust 1, 2026

Top 50 Executive Fleets

It is that time of year again! Time for the 2026 list of the Top 50 Executive Fleets, presented by Automotive Fleet and Volvo as part of its annual Fleet 500. Download now to see this year's list of companies!

Read More →
Gary Van Orden Retirement
Operationsby Jeanny AbrahamJuly 31, 2026

Gary Van Orden Retires After Nearly Four Decades in Commercial Fleet

From answering customer calls at Ford Motor Company to leading fleet sales across multiple OEMs and a fleet management company, Gary Van Orden's career reflects nearly four decades of leadership in commercial fleet.

Read More →
an Automotive Fleet podcast thumbnail
OperationsJuly 31, 2026

How Stellantis Plans to Get Ahead of Fleet Downtime

Vehicle acquisition may grab the headlines, but fleet uptime increasingly determines operating success. Darren Bradshaw of ‪Mopar‬ North America gives the details.

Read More →
Ad Loading...
A lineup of Hyundai vehicles with overlay text announcing the 2027 Commercial Fleet Program, highlighting new fleet incentives for eligible commercial and government buyers.
Operationsby News/Media ReleaseJuly 31, 2026

Hyundai Releases 2027 Commercial Program Incentives 

The 2027 Model Year "Fleet Street Incentives" are available to commercial and government fleets.

Read More →
Chris Brown of Automotive Fleet and Lauren Fletcher of Work Truck pose beside a Soap Box Derby car in a Team Brown vs. Team Fletcher race graphic benefiting The Hourglass Foundation.
Operationsby News/Media ReleaseJuly 30, 2026

It's All Downhill from Here! Fleet Industry Raises $22,000 for Skilled Trades Scholarships

Work Truck’s Lauren Fletcher and Automotive Fleet’s Chris Brown turned a friendly racing rivalry into $22,000 for automotive technology and skilled trades scholarships.

Read More →
Commercial Fleet
SponsoredJuly 23, 2026

The Top 300 Commercial Fleets

The Top 300 Commercial Fleets: See the List

Read More →
Ad Loading...
Cover of the "Top 50 Green Fleets" report presented by Automotive Fleet and Inspiration Fleet, featuring an aerial nighttime photo of a lit highway interchange with looping ramps.
SponsoredJuly 16, 2026

The Top 50 Green Fleets

The List Is in: The Top 50 Green Fleets

Read More →
A car dealership with added inscription "Every fleet vehicle eventually becomes local."
Operationsby Chris BrownJuly 15, 2026

Your Local Dealer Knows More Than You Think

Your local dealer can provide an information advantage that extends well beyond courtesy deliveries.

Read More →
Portrait of Austin Schutte, founder and CEO of Anew Solutions, featured in Automotive Fleet's Fleet Meets series highlighting his career, leadership philosophy, and fleet industry insights.
Operationsby Faith HowellJuly 14, 2026

Fleet Meets: Austin Schutte

Here are some industry insights, personal touches, and words of advice from the CEO and Founder of Anew Solutions.

Read More →
Ad Loading...
Photo of Team Brown building soap box derby
Operationsby Chris BrownJuly 13, 2026

Soap Box Derby Challenge: What’s Powering Team Brown

The car is coming together, the students are solving real build problems, and the fleet industry is helping push Team Brown toward the starting line.

Read More →