Lexus Earns Four Awards in J.D. Power 2011 Initial Quality Study
TORRANCE, CA - Lexus was the highest ranking nameplace, according to the study, and the Toyota Division placed seventh overall.
TORRANCE, CA – Toyota’s Lexus brand received four segment awards in the 2011 J.D. Power and Associates Initial Quality Study. Lexus was the highest ranking nameplace, according to the study, and the Toyota Division placed seventh overall. Lexus ranked highest among all nameplates in the 2011 IQS with 73 problems per 100 vehicles (PP100).
Lexus captured four segment awards in the J.D. Power IQS. These awards include the Lexus ES 350 for Entry Premium car; the Lexus GS for Midsize Premium Car; the Lexus GX 460 for Midsize Premium Crossover/SUV; and the Lexus LS 460 for Large Premium Car.
According to the J.D. Power IQS, the Lexus GS and GX 460 rank highest in their respective segments for the third year in a row. The Lexus LS was the highest-performing model for a second consecutive year, with the fewest number of quality problems at 54 problems per 100 vehicles. The rankings for Lexus are as follows:
Model | Segment | Problems Per 100 Vehicles |
Lexus LS 460 | Large Premium Car | 54 |
Lexus ES 350 | Entry Premium Car | 56 |
Lexus GS | Midsize Premium Car | 67 |
Lexus GX 460 | Midsize Premium Crossover/SUV | 79 |
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