Automotive Fleet
MenuMENU
SearchSEARCH

Infotainment Systems Not Safe to Use While Driving: AAA

A recent study from the AAA Foundation and the University of Utah that measures cognitive and visual demands of infotainment systems suggests that they are not proven safe to use when operating a motor vehicle.

June 28, 2018
Infotainment Systems Not Safe to Use While Driving: AAA

Both CarPlay and Android Auto systems generated a moderate level of demand while the built-in/native systems called for very high levels of demand.

Photo courtesy of Astra K - bestens vernetzt | Mit Opel OnStar, der jüngsten G via Flickr

2 min to read


A recent study from the AAA Foundation and the University of Utah that measures cognitive and visual demands of infotainment systems suggests that they are not proven safe to use when operating a motor vehicle.

While today’s commercial fleets use an array of perks including infotainment to keep drivers entertained and increase retention, the latest research suggests they can add to distracted driving. 

Ad Loading...

The study explores the visual (eyes-off-the-road) and cognitive (mental) demands associated with Apple CarPlay and Google’s Android Auto as compared with the demand levels associated with native, built-in infotainment systems.

Overall, both CarPlay and Android Auto systems generated a moderate level of demand while the built-in/native systems called for very high levels of demand.

The researchers also looked at demand levels for specific types of tasks associated with the systems, including calling or dialing, text messaging, programming audio entertainment or programming navigation.

Here again, for most tasks, both CarPlay and Android Auto were rated as less demanding than native systems. CarPlay topped Android Auto for sending text messages, with a lower overall demand. But Android Auto outranked CarPlay when it came to programming navigation, scoring overall lower demand levels.

The study also compares demand levels based on mode of interaction such as using a center stack display or auditory/ vocal commands. The findings showed demands ranging from moderate to very high for native systems, and moderate to high for CarPlay and Android Auto.

Ad Loading...

Because infotainment choices are increasingly becoming standard equipment, fleet managers will soon no longer have the option to keep them out of the vehicle. However, the study authors caution about the lack of proven safety and advise motorists to only use infotainment technologies for legitimate emergencies or urgent purposes.

Read the full report here.


Related: Which Infotainment Systems Are the Least Distracting?

More Safety

A Fleet Forward Conference graphic representing the safety symposium.
Safetyby Chris BrownMay 29, 2026

NAFA Fleet Safety Symposium to Collocate With 2026 Fleet Forward Conference

The daylong certificate program will precede the Fleet Forward Conference at the Gaylord National Harbor in Maryland.

Read More →
A person with hands on the steering wheel driving
Safetyby Judie NuskeyMay 15, 2026

The Distractions You Can’t Turn Off: What Drivers Face Outside the Vehicle

Fleet drivers face constant visual, cognitive, and environmental interruptions the moment they hit the road. From roadside chaos to mental fatigue and digital overload, today’s biggest driving risks often come from outside the vehicle itself.

Read More →
Hail covers the windshield and hood of a black vehicle with text overlay about FLASH Weather AI’s new hail prediction model.
Safetyby News/Media ReleaseMay 13, 2026

FLASH Weather AI Launches First Deep-Learning Hail Prediction Model With High-Resolution Forecasting

FLASH Weather AI has launched a first-of-its-kind hail prediction model capable of forecasting hail size and arrival time at 1-kilometer resolution up to 55 minutes ahead, giving fleets and insurers critical time to prepare for severe storms.

Read More →
Ad Loading...
Coca-Cola fleet executive smiling beside graphic text reading “Rolling Dollar Signs” about the company’s trucking and fleet strategy.
Safetyby Chris BrownMay 12, 2026

How Coca-Cola United Protects Its Fleet from Growing Legal Risk

As litigation risk rises, vehicles are increasingly targeted. This Coca-Cola bottler shares how it’s reducing exposure through driver training, technology, and a proactive risk management approach.

Read More →
Two trucking industry workers talk in front of semi-trucks beside text reading, “The issue isn’t lack of safety technology — it’s lack of alignment.”
SafetyMay 12, 2026

How to Speak the Same Language on Fleet Safety

Drivers, supervisors, and data often speak different safety “languages.” Getting on the same page will drive better results.

Read More →
pictures of a lock with the words Cybersecurity 101
Safetyby Jeanny RoaMay 11, 2026

Fleet Cybersecurity 101: What You Need from Your Technology Vendors

From identity management to third-party certifications, the right technology partner should make security easier to manage. Here are the three building blocks that fleet managers need to stay in control as connected systems scale.

Read More →
Ad Loading...
Chris Brown sits across from safety experft at Lifesaver mobile in an interview about distracted driving and phone use tech.
Safetyby Chris BrownMay 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Distracted driving remains one of the most persistent risks in fleet operations. New approaches focus on removing mobile device use entirely while adding real-time safety support.

Read More →
Safetyby Jeanny RoaApril 15, 2026

Distracted Driving in the Age of Smart Tech – Part 2

As distraction risks evolve, fleets are turning to smarter, more connected technologies to better understand what’s happening behind the wheel. Part 2 explores how these tools are helping identify risky behaviors and improve visibility across operations.

Read More →
Safetyby Jeanny RoaApril 11, 2026

 Data Rights, Risks, and Responsibilities After a Crash

What fleets capture to improve safety can also expose them in litigation, forcing leaders to rethink how data is managed, stored, and shared.

Read More →
Ad Loading...
Driver holding a phone while steering, illustrating distracted driving and the importance of mental awareness and attention on the road for fleet safety.
Safetyby Judie NuskeyApril 10, 2026

From Distraction to Detection: Strengthening Awareness in Fleet Drivers

Distracted driving is often measured by what we can see—phones in hand, eyes off the road. But what about the distractions we can’t? A recent incident raises a bigger question about awareness, attention, and why subtle risks so often go unnoticed.

Read More →