Automotive Fleet
MenuMENU
SearchSEARCH

Infotainment Systems Not Safe to Use While Driving: AAA

A recent study from the AAA Foundation and the University of Utah that measures cognitive and visual demands of infotainment systems suggests that they are not proven safe to use when operating a motor vehicle.

June 28, 2018
Infotainment Systems Not Safe to Use While Driving: AAA

Both CarPlay and Android Auto systems generated a moderate level of demand while the built-in/native systems called for very high levels of demand.

Photo courtesy of Astra K - bestens vernetzt | Mit Opel OnStar, der jüngsten G via Flickr

2 min to read


A recent study from the AAA Foundation and the University of Utah that measures cognitive and visual demands of infotainment systems suggests that they are not proven safe to use when operating a motor vehicle.

While today’s commercial fleets use an array of perks including infotainment to keep drivers entertained and increase retention, the latest research suggests they can add to distracted driving. 

Ad Loading...

The study explores the visual (eyes-off-the-road) and cognitive (mental) demands associated with Apple CarPlay and Google’s Android Auto as compared with the demand levels associated with native, built-in infotainment systems.

Overall, both CarPlay and Android Auto systems generated a moderate level of demand while the built-in/native systems called for very high levels of demand.

The researchers also looked at demand levels for specific types of tasks associated with the systems, including calling or dialing, text messaging, programming audio entertainment or programming navigation.

Here again, for most tasks, both CarPlay and Android Auto were rated as less demanding than native systems. CarPlay topped Android Auto for sending text messages, with a lower overall demand. But Android Auto outranked CarPlay when it came to programming navigation, scoring overall lower demand levels.

The study also compares demand levels based on mode of interaction such as using a center stack display or auditory/ vocal commands. The findings showed demands ranging from moderate to very high for native systems, and moderate to high for CarPlay and Android Auto.

Ad Loading...

Because infotainment choices are increasingly becoming standard equipment, fleet managers will soon no longer have the option to keep them out of the vehicle. However, the study authors caution about the lack of proven safety and advise motorists to only use infotainment technologies for legitimate emergencies or urgent purposes.

Read the full report here.


Related: Which Infotainment Systems Are the Least Distracting?

More Safety

A shot of a Volvo electric vehicle with a man charging it in front of a residence.
SponsoredAugust 1, 2026

Top 50 Executive Fleets

It is that time of year again! Time for the 2026 list of the Top 50 Executive Fleets, presented by Automotive Fleet and Volvo as part of its annual Fleet 500. Download now to see this year's list of companies!

Read More →
Promotional graphic for a Utilimarc guide titled How Better Visibility Cut Speeding Violations by 48% featuring a call-to-action to download the guide.
SponsoredJuly 17, 2026

How Better Visibility Cut Speeding Violations by 48%

Fleet leaders don't need more data, they need clearer visibility into what the data is saying. This case study explores how one utility replaced speeding-event counts with a single metric — miles driven in violation — to strengthen safety and significantly reduce speeding violations.

Read More →
Smiling commercial truck driver gives a thumbs-up from inside a tractor cab during Operation Safe Driver Week 2026, highlighting fleet safety, responsible driving and enforcement awareness.
Safetyby Judie NuskeyJuly 16, 2026

Operation Safe Driver Week: Why the Industry's Oldest Safety Campaign Still Matters to Fleets

A look at how a 2007 enforcement initiative became one of the most consequential weeks on the fleet safety calendar, and what it means for your drivers in 2026.

Read More →
Ad Loading...
Nexar and nauto logos
Safetyby StaffJuly 13, 2026

Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset

Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.

Read More →
A black square with white color font text
SponsoredJuly 2, 2026

From Silos to Solutions: Relationship Management for Safer Fleets

From telematics adoption and driver accountability to policy consistency and risk mitigation, this episode breaks down what it really takes to build a safer fleet culture without slowing business down.

Read More →
IIHS HLDI text overlaid on the trunks of pick up trucks.
Safetyby Chris BrownJuly 2, 2026

IIHS Launches First Commercial Vehicle Safety Evaluations

The Insurance Institute for Highway Safety has begun evaluating heavy-duty pickups and cargo vans for driver protection. Which models earned top marks?

Read More →
Ad Loading...
A blue and white Automotive Fleet podcast logo
SafetyJuly 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Hosted with the cofounder of Lifesaver Mobile, this episode addresses phone use behind the wheel and how to design a driving environment that actually helps prevents accidents.

Read More →
Two people sit across from each other at a desk during a business meeting. One person, wearing a white shirt, has their hands folded while the other gestures with a pen toward documents clipped to a clipboard. Additional paperwork and a calculator are visible on the table, suggesting a discussion involving contracts, finances, or administrative paperwork. Sunlight filters through window blinds in the background, creating a professional office setting.
TelematicsJuly 1, 2026

Cameras, Safety and Insurance: From Reactive Claims to Real-Time Prevention (Part 2 of 2)

Part Two: Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Continue learning more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab

Read More →
An Automotive Fleet podcast thumbnail
SafetyJune 26, 2026

How 5-Second Telematics Data Is Changing Fleet Safety

This episode connects with Steve Santostasi of Ford Pro and covers how a few seconds of data can make a difference in fleet safety.

Read More →
Ad Loading...
Technician inspecting a vehicle engine during maintenance as fleets prepare for summer heat, focusing on battery health, cooling systems, and preventing downtime.
Maintenanceby Faith HowellJune 18, 2026

The Two Biggest Summer Downtime Threats for Fleets

A conversation with a maintenance expert reveals the two most common summer maintenance pains and how to prevent them.

Read More →