Infotainment Systems Not Safe to Use While Driving: AAA
A recent study from the AAA Foundation and the University of Utah that measures cognitive and visual demands of infotainment systems suggests that they are not proven safe to use when operating a motor vehicle.

Both CarPlay and Android Auto systems generated a moderate level of demand while the built-in/native systems called for very high levels of demand.
Photo courtesy of Astra K - bestens vernetzt | Mit Opel OnStar, der jüngsten G via Flickr
A recent study from the AAA Foundation and the University of Utah that measures cognitive and visual demands of infotainment systems suggests that they are not proven safe to use when operating a motor vehicle.
While today’s commercial fleets use an array of perks including infotainment to keep drivers entertained and increase retention, the latest research suggests they can add to distracted driving.
The study explores the visual (eyes-off-the-road) and cognitive (mental) demands associated with Apple CarPlay and Google’s Android Auto as compared with the demand levels associated with native, built-in infotainment systems.
Overall, both CarPlay and Android Auto systems generated a moderate level of demand while the built-in/native systems called for very high levels of demand.
The researchers also looked at demand levels for specific types of tasks associated with the systems, including calling or dialing, text messaging, programming audio entertainment or programming navigation.
Here again, for most tasks, both CarPlay and Android Auto were rated as less demanding than native systems. CarPlay topped Android Auto for sending text messages, with a lower overall demand. But Android Auto outranked CarPlay when it came to programming navigation, scoring overall lower demand levels.
The study also compares demand levels based on mode of interaction such as using a center stack display or auditory/ vocal commands. The findings showed demands ranging from moderate to very high for native systems, and moderate to high for CarPlay and Android Auto.
Because infotainment choices are increasingly becoming standard equipment, fleet managers will soon no longer have the option to keep them out of the vehicle. However, the study authors caution about the lack of proven safety and advise motorists to only use infotainment technologies for legitimate emergencies or urgent purposes.
Related: Which Infotainment Systems Are the Least Distracting?
More Safety

The Safest Fleets Aren’t the Ones with the Most Technology
You’ve made the telematics investment. Here’s how to capture the other half of its value and build the safest fleet on the road.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness
Read More →
NETS Sets 2026 Fleet Safety Benchmark Conference for Indianapolis
The Sept. 15–17 program will feature fleet benchmarking data, case studies, emerging technologies, and implementation strategies while running alongside the NSC Safety Congress & Expo.
Read More →
Off-the-Job Crashes Account for 43% of Employers’ $61.7 Billion Crash Burden
NETS quantifies costs dispersed across fleet, risk, HR, and other departments while providing new per-crash benchmarks for employers.
Read More →
Ram Recalls More Than 1.27 Million 1500 Pickups for Seat Belt Anchor Issue
The recall affects certain 2019-2026 Ram 1500 pickups that may have improperly attached second-row seat belt buckle anchors.
Read More →How Better Visibility Cut Speeding Violations by 48%
Fleet leaders don't need more data, they need clearer visibility into what the data is saying. This case study explores how one utility replaced speeding-event counts with a single metric — miles driven in violation — to strengthen safety and significantly reduce speeding violations.
Read More →
Operation Safe Driver Week: Why the Industry's Oldest Safety Campaign Still Matters to Fleets
A look at how a 2007 enforcement initiative became one of the most consequential weeks on the fleet safety calendar, and what it means for your drivers in 2026.
Read More →
Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset
Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.
Read More →From Silos to Solutions: Relationship Management for Safer Fleets
From telematics adoption and driver accountability to policy consistency and risk mitigation, this episode breaks down what it really takes to build a safer fleet culture without slowing business down.
Read More →
IIHS Launches First Commercial Vehicle Safety Evaluations
The Insurance Institute for Highway Safety has begun evaluating heavy-duty pickups and cargo vans for driver protection. Which models earned top marks?
Read More →
