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SEARCHA technical service bulletin issued to dealers addresses a potential problem in which the ignition key can get bumped out of position while the vehicle is stopped and the driver is shifting gears.
Chevrolet Silverado photo courtesy of GM.
Chevrolet Silverado photo courtesy of GM.
General Motors has directed its dealers to replace ignition keys for certain trucks and SUVs when owners complain about the gearshift lever bumping the ignition key out of position, USA Today reports.
The bulletin covers 2014 and 2015 model-year Chevrolet Silverado 1500 and GMC Sierra trucks, along with 2015 Chevrolet Suburban and Tahoe SUVs, and 2015 GMC Yukon and Yukon XL SUVs.
GM sent out the technical service bulletin last month in response to consumer complaints about the ignition key design. The problem has occurred when the driver’s foot is on the brake, the engine is running, the tilt-adjustable steering column is in the full up position, and the driver attempts to shift gears to begin driving. The gearshift lever can strike the head of the key, move it out of position and turn off the engine.
Because this is a problem that occurs only when the vehicle is stopped, the issue is more of an annoyance than a safety issue.
Back in February, GM changed the key design to fix the problem but some vehicle owners still have the older version of the key.
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