Ford Providing Support to Those Affected by COVID-19
As the COVID-19 outbreak continues to affect our daily lives, Ford is offering potential financial relief for new and existing customers.

Screenshot from Ford YouTube.
As the COVID-19 outbreak continues to affect our daily lives, Ford is offering potential financial relief for new and existing customers.
For current Ford Credit customers in the U.S. that have purchased or leased a vehicle and have been affected by COVID-19, Ford is encouraging them are encouraged to contact Ford Credit to discuss options related to payment difficulties.
Possible solutions could be changing a payment due date or delaying a payment.
Automotive Fleet reached out to Ford’s commercial team and a representative stated that “any commercial customers who have financed their vehicles through Ford Credit and are affected should contact Ford Credit directly or relief eligibility. The situations will be considered on a case-by-case basis.”
Additionally, Ford Credit is offering a separate program that will give customers who buy new vehicles the option to delay their first payment for 90 days.
“We want to make sure that anyone who needs assistance knows it’s available,” said Marion Harris, chief executive officer, Ford Motor Credit Company.
Ford Motor Company Fund, Ford’s philanthropic arm, is also directing more than $500,000 to help nonprofit groups in southeast Michigan and will support delivery of food to senior citizens and to thousands of children who do not have access to school meals while schools are not in session.
In addition, the two Ford Resource and Engagement Centers in Detroit are serving as drive-up food pantry distribution centers, according to the company. Ford Fund is also supporting Detroit-area nonprofits that provide shelter to families and other at-risk people.
Throughout the U.S. Ford Fund is also redirecting funds to support food programs for children no longer in school. The Fund is also launching an emergency aid program with the United Negro College Fund to help students with financial difficulties at historically black colleges and universities get home following the sudden closure of some of these institutions.
More Operations

Fleet Has a Talent Pipeline Problem. What Comes Next? | AF News Recap
Where will fleet’s next generation of leaders come from? This week, we’re looking at the industry’s talent pipeline, what certification can add to a fleet career, how to build an award-worthy track record, and the return of Automotive Fleet’s Personal Use Survey.
Read More →
Smith System Launches Driver Risk Management Program
Fleets have more driver data than ever, but identifying risky behavior doesn't necessarily correct it. Smith System's new Driver Risk Management program combines monitoring, training, and follow-up coaching to help fleets connect risk signals with driver intervention.
Read More →
Automotive Fleet Opens 2026 Personal Use Survey for Commercial Fleet Managers
Less than two weeks left! Commercial and corporate fleet managers are invited to share how their organizations handle company vehicle personal-use policies, charges, and driver eligibility.
Read More →
From AI Prompts to AI-Generated Safety Songs | AF News Recap
Can better prompts make AI more useful for fleet managers? This week, we’re breaking down smarter fleet analysis, an AI-assisted experiment that turned safety training into music, and what happened to fuel prices in August.
Read More →
How to Write Better AI Prompts for Fleet Analysis
Include these six elements in your fleet prompts to generate more relevant analysis and accurate answers.
Read More →
Fleet Meets: Eric Kilgore
This edition of the Fleet Meets series features one of the industry's best leaders driving multi-market and national operations.
Read More →
Why Reactive Fleet Management Is Becoming Too Expensive to Sustain
Research highlights a growing need for proactive management strategies to address rising costs in fleet operations effectively.
Read More →
What Your Fleet KPIs Aren’t Telling You
Tracking fleet metrics is only useful when the data leads to better decisions. This guide helps fleet leaders assess cost, utilization, and downtime more accurately, identify performance gaps, and prioritize the actions that can improve operational results.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness
Read More →
Turning Fleet Payment Data into Executive Insights
Does data alone drive results in operations?
Read More →