Ford NAFLRO Announces Personnel Changes
DEARBORN, MI - The announcement includes Lance Buchanan's upcoming promotion to national account manager Northern California and Terry Ryan, national account manager for Denver, assuming additional fleet responsibility for the states of Washington and Oregon.
DEARBORN, MI - Ford North American Fleet, Lease and Remarketing Operations (NAFLRO) announced several updates to its fleet personnel team.
Lance Buchanan has been promoted to national account manager Northern California, effective Jan. 1, 2011. Buchanan joins the team from the Ford Division Sales Office, where he most recently served as sales development specialist. Prior to his success at Ford Division, Buchanan held several positions at Ford Credit, providing a well-rounded background for commercial fleet operations. He will be relocating to the San Francisco area from Seattle and will be responsible for the major fleet customers in the Northern California market. Buchanan can be contacted via e-mail (lbuchan1@ford.com) or phone (415) 307-4748.
Concurrent with this announcement, Terry Ryan, national account manager for Denver, will assume the additional fleet responsibility for the states of Washington and Oregon. Ryan will continue to reside in Denver as he manages and develops the opportunities in his newly re- aligned territory. He is a seasoned fleet professional who looks forward to working with the major fleets customers in the Portland, Seattle, and Denver markets. Ryan can be contacted via e-mail (tryan3@ford.com) or phone (303) 949-9125.
Rich Kuehl has been helping to manage the Western region fleet operations in Northern California, Portland, and Seattle over the past several months. Kuehl will transfer his West Coast fleet contact responsibilities to Lance and Terry within the next few weeks. Kuehl can be contacted via e-mail (rkuehl1@ford.com) or phone (480) 262-1499.
More Operations

Managing Fleet Costs in an Era of Permanent Volatility
Fleet operating costs have risen more than 20% since 2020, raising a key question: When does extending a vehicle's service life stop making financial sense?
Read More →
The Next Evolution of Fleet Management: Autonomous Operations
This opening keynote session at the Fleet Forward Conference highlights the future of autonomous driving for fleets.
Read More →
How to Reduce the Total Cost of Risk From Catalytic Converter Theft
A stolen catalytic converter can cost fleets far more in downtime and lost productivity than in repairs. A total-cost-of-risk approach can help fleet managers quantify their exposure and prioritize theft prevention.
Read More →
Personal-Use Charges Rise as Vehicle Values Fall | AF News Recap
Personal-use charges are climbing, wholesale used-vehicle values are declining, and commercial fleet sales growth is slowing. This week, we're breaking down the latest fleet data, plus how Element Fleet Management is helping Waymo prepare for its first Canadian robotaxi market.
Read More →
Here's When You Should Make an Exception to Fleet Policy
Fleet policies are designed to create consistency, but not every driver or situation fits neatly within standard rules.
Read More →
AI-Native or AI-Acquired: What Should Fleet Managers Look for in an AI Platform?
Six questions can help fleet managers look beyond AI marketing claims to evaluate integration, data access, and real-world operational performance.
Read More →
A buyer's guide to fleet management software in 2027
Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.
Read More →
What Will Shape the Next Era of Fleet Management?
EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.
Read More →
How Fleets Can Recruit and Train Veterans for Technician Roles
Here's how the technician shortage has affected uptime for fleets, and what to do about it.
Read More →
Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands
Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.
Read More →
