Did You Miss the Latest Personnel Roundup? See Who Else is Making Moves in Fleet
Fleet Response Announces New CEO and CFO, Marking a New Era of Leadership
The company promoted Allison Lanzilotta to CEO and Mark Genger to CFO, reflecting their commitment to growth, innovation, and a family-centered culture.

Allison Lanzilotta and Mark Genger have both been with Fleet Response for two decades before stepping in to their current roles.
Photo: Fleet Response / Automotive Fleet
Fleet Response, a provider of claims management and subrogation services, announced the promotion of Allison Lanzilotta to CEO and president and Mark Genger to chief financial officer (CFO).
According to a company statement, these leadership changes reflect the company’s ongoing commitment to growth, innovation, and a family-centered culture.
Allison Lanzilotta Takes on the Roles of CEO and President
Lanzilotta, who has been with Fleet Response for over two decades, has demonstrated remarkable leadership throughout her career.
According to a company statement, her strategic vision, industry knowledge, and ability to align teams behind a common purpose make her the ideal leader to drive Fleet Response forward. As CEO and president, she will guide the company into its next phase of growth and innovation.
Mark Genger Steps in as CFO
Genger, stepping into the role of CFO, has been an integral part of Fleet Response since 2004. With extensive experience in financial management and corporate strategy, Genger has been instrumental in strengthening the company’s financial operations and developing key corporate relationships.
According to a company statement, his leadership in both risk and finance, coupled with his deep understanding of Fleet Response’s operations, positions him to effectively manage the company’s financial future.
Future Growth at Fleet Response
Under Lanzilotta’s leadership as CEO and president, and with Genger as CFO, Fleet Response is poised for continued success and growth.
“Allison and Mark have both shown exceptional leadership qualities that go beyond their respective roles. Allison’s ability to lead with vision, collaboration, and strategic insight, paired with Mark’s financial expertise and business acumen, ensures that Fleet Response is in strong hands," Scott Mawaka, chairman of the board, said.
"They are both fully capable of guiding the company through its next phase of growth while maintaining the values and family culture that define us," Mawaka continued.
The company remains committed to providing best-in-class claims management and subrogation services, driven by a leadership team that understands both the industry and the needs of its clients.
More Operations

Fleet Has a Talent Pipeline Problem. What Comes Next? | AF News Recap
Where will fleet’s next generation of leaders come from? This week, we’re looking at the industry’s talent pipeline, what certification can add to a fleet career, how to build an award-worthy track record, and the return of Automotive Fleet’s Personal Use Survey.
Read More →
Smith System Launches Driver Risk Management Program
Fleets have more driver data than ever, but identifying risky behavior doesn't necessarily correct it. Smith System's new Driver Risk Management program combines monitoring, training, and follow-up coaching to help fleets connect risk signals with driver intervention.
Read More →
Automotive Fleet Opens 2026 Personal Use Survey for Commercial Fleet Managers
Less than two weeks left! Commercial and corporate fleet managers are invited to share how their organizations handle company vehicle personal-use policies, charges, and driver eligibility.
Read More →
From AI Prompts to AI-Generated Safety Songs | AF News Recap
Can better prompts make AI more useful for fleet managers? This week, we’re breaking down smarter fleet analysis, an AI-assisted experiment that turned safety training into music, and what happened to fuel prices in August.
Read More →
How to Write Better AI Prompts for Fleet Analysis
Include these six elements in your fleet prompts to generate more relevant analysis and accurate answers.
Read More →
Fleet Meets: Eric Kilgore
This edition of the Fleet Meets series features one of the industry's best leaders driving multi-market and national operations.
Read More →
Why Reactive Fleet Management Is Becoming Too Expensive to Sustain
Research highlights a growing need for proactive management strategies to address rising costs in fleet operations effectively.
Read More →
What Your Fleet KPIs Aren’t Telling You
Tracking fleet metrics is only useful when the data leads to better decisions. This guide helps fleet leaders assess cost, utilization, and downtime more accurately, identify performance gaps, and prioritize the actions that can improve operational results.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness
Read More →
Turning Fleet Payment Data into Executive Insights
Does data alone drive results in operations?
Read More →