AutoPacific Announces 2011 Vehicle Satisfaction Awards
TUSTIN, CA - AutoPacific summarizes opinions on vehicles from more than 68,000 new vehicle owners to determine placement. Two of the top brands include Lincoln and Chrysler.
TUSTIN, CA – AutoPacific announced its 15th annual Vehicle Satisfaction Awards (VSA). AutoPacific summarizes opinions on vehicles from more than 68,000 new vehicle owners to determine placement.
“Vehicles that score highest in the Vehicle Satisfaction Awards are delivering value and satisfaction across a wide range of attributes,” says George Peterson, president of AutoPacific. “The winners perform well in 48 separate categories that objectively measure the ownership experience.”
AutoPacific said the vehicle, car or truck, that registered the highest overall satisfaction in 2011 is the Cadillac Escalade Luxury SUV. The group said the car with the highest overall satisfaction score is the Mercedes-Benz S-Class.
At the manufacturer level, multiple top-ranked award winners are: Ford with seven wins; Toyota with four wins; and General Motors and Hyundai with three wins.
AutoPacific’s top 2011 model-year performers are:
Highest Satisfaction Premium Brand: Lincoln
Highest Satisfaction Popular Brand: Chrysler
Premium Luxury Car: Mercedes-Benz S-Class
Aspirational Luxury Car: Hyundai Genesis
Luxury Mid-Size Car: Lincoln MKZ
Large Car: Ford Taurus and Toyota Avalon (tie)
Premium Mid-Size Car: Hyundai Sonata
Mid-Size Car: Suzuki Kizashi
Premium Compact Car: Volvo C30/S40/V50
Compact Car: Hyundai Elantra
Economy Car: Honda Fit
Sports Car: Porsche 911
Sporty Car: Scion tC
Hybrid Car: Lincoln MKZ Hybrid
Heavy Duty Pickup: Ford F-Series Super Duty
Large Light Duty: Chevrolet Avalanche Pickup
Compact Pickup: Honda Ridgeline
Luxury Sport Utility Vehicle: Cadillac Escalade
Large Sport Utility Vehicle: GMC Yukon
Premium Mid-Size Sport Utility Vehicle: Jeep Grand Cherokee
Premium Luxury Crossover SUV: Lincoln MKT
Luxury Crossover SUV: Lexus RX
Large Crossover SUV: Ford Flex
Premium Mid-Size Crossover SUV: Ford Explorer
Mid-Size Crossover SUV: Mitsubishi Outlander
Compact Crossover SUV: Kia Sportage
Minivan: Chrysler Town & Country
Hybrid Truck: Lexus RX450h Hybrid
More Operations
Moventum Fleet Management Names Mark Iorillo Head of Sales
Iorillo brings nearly 20 years of fleet management and sales experience to the role, including previous positions at Element Fleet Management, CEI, Donlen and Ryder.
Read More →
Fleet Has a Talent Pipeline Problem. What Comes Next? | AF News Recap
Where will fleet’s next generation of leaders come from? This week, we’re looking at the industry’s talent pipeline, what certification can add to a fleet career, how to build an award-worthy track record, and the return of Automotive Fleet’s Personal Use Survey.
Read More →
Smith System Launches Driver Risk Management Program
Fleets have more driver data than ever, but identifying risky behavior doesn't necessarily correct it. Smith System's new Driver Risk Management program combines monitoring, training, and follow-up coaching to help fleets connect risk signals with driver intervention.
Read More →
Automotive Fleet Opens 2026 Personal Use Survey for Commercial Fleet Managers
Less than two weeks left! Commercial and corporate fleet managers are invited to share how their organizations handle company vehicle personal-use policies, charges, and driver eligibility.
Read More →
From AI Prompts to AI-Generated Safety Songs | AF News Recap
Can better prompts make AI more useful for fleet managers? This week, we’re breaking down smarter fleet analysis, an AI-assisted experiment that turned safety training into music, and what happened to fuel prices in August.
Read More →
How to Write Better AI Prompts for Fleet Analysis
Include these six elements in your fleet prompts to generate more relevant analysis and accurate answers.
Read More →
Fleet Meets: Eric Kilgore
This edition of the Fleet Meets series features one of the industry's best leaders driving multi-market and national operations.
Read More →
Why Reactive Fleet Management Is Becoming Too Expensive to Sustain
Research highlights a growing need for proactive management strategies to address rising costs in fleet operations effectively.
Read More →
What Your Fleet KPIs Aren’t Telling You
Tracking fleet metrics is only useful when the data leads to better decisions. This guide helps fleet leaders assess cost, utilization, and downtime more accurately, identify performance gaps, and prioritize the actions that can improve operational results.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness
Read More →