Amerit Fleet Solutions Gives Mike Roberts the Jim Murphy Excellence in Service Award
The Jim Murphy Excellence in Service Award honors the spirit and legacy of the late Jim Murphy, an Amerit Fleet Solutions manager who embodied the best of what it means to be an outstanding fleet manager.
Amerit Fleet Solutions awarded its first annual Jim Murphy Excellence in Service Award to Mike Roberts, Chamblee, GA at this year’s Annual Fleet Managers Summit in Dallas, Texas.
The Jim Murphy Excellence in Service Award honors the spirit and legacy of the late Jim Murphy, an Amerit Fleet Solutions manager who embodied the best of what it means to be an outstanding fleet manager.
Senior Fleet Managers submitted nominees for the award during March and April of 2013, based on performance criteria from the 2012 calendar year. Each nominee was judged in 4 areas- Excellence in Service, Communication, Respect and Performance through metrics, manager feedback and client testimonials.
AFS is proud to present this year’s award to Mike Roberts for his stellar performance, leadership and contribution to the success of his client’s business and AFS as a whole.
Roberts boasts an impressive 2012 Client Satisfaction Score of 96.1 percent and a Preventative Maintenance Completion Score of 100 percent.
He is responsible for managing 30 employees, most of whom he has personally hired and trained. Mike’s garage continually scores in the top 10 of all 450 AFS locations and was rated as “perfect” during an executive parts inventory review.
“Mike is a very unique person. He is a consummate professional with strong organizational skills and outstanding leadership,” says a client. “Our program has been successful because of his initiative, accountability and his proactive approach. He has a quiet confidence about him that builds trust. Simply put, Mike is just an outstanding person in every regard,” the client concluded.
As the largest dedicated fleet maintenance company in the US, the winner of the Jim Murphy Excellence in Service Award represents the high-water mark in the fleet industry. Congratulations, Mike Roberts!
For more information about Amerit Fleet Solutions, visit www.ameritfleetsolutions.com.
More Operations

Managing Fleet Costs in an Era of Permanent Volatility
Fleet operating costs have risen more than 20% since 2020, raising a key question: When does extending a vehicle's service life stop making financial sense?
Read More →
The Next Evolution of Fleet Management: Autonomous Operations
This opening keynote session at the Fleet Forward Conference highlights the future of autonomous driving for fleets.
Read More →
How to Reduce the Total Cost of Risk From Catalytic Converter Theft
A stolen catalytic converter can cost fleets far more in downtime and lost productivity than in repairs. A total-cost-of-risk approach can help fleet managers quantify their exposure and prioritize theft prevention.
Read More →
Personal-Use Charges Rise as Vehicle Values Fall | AF News Recap
Personal-use charges are climbing, wholesale used-vehicle values are declining, and commercial fleet sales growth is slowing. This week, we're breaking down the latest fleet data, plus how Element Fleet Management is helping Waymo prepare for its first Canadian robotaxi market.
Read More →
Here's When You Should Make an Exception to Fleet Policy
Fleet policies are designed to create consistency, but not every driver or situation fits neatly within standard rules.
Read More →
AI-Native or AI-Acquired: What Should Fleet Managers Look for in an AI Platform?
Six questions can help fleet managers look beyond AI marketing claims to evaluate integration, data access, and real-world operational performance.
Read More →
A buyer's guide to fleet management software in 2027
Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.
Read More →
What Will Shape the Next Era of Fleet Management?
EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.
Read More →
How Fleets Can Recruit and Train Veterans for Technician Roles
Here's how the technician shortage has affected uptime for fleets, and what to do about it.
Read More →
Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands
Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.
Read More →
