Amazon Flex Program is Like Uber for Last-Mile Delivery
Amazon has unveiled what some are calling Uber for last-mile delivery, after the fast-growing service that replaces traditional taxis with an app that links riders and drivers.


Amazon has unveiled what some are calling Uber for last-mile delivery, after the fast-growing service that replaces traditional taxis with an app that links riders and drivers.
Flex would allow ordinary people to make $18 to $25 an hour delivering packages for Amazon using their car and a smartphone, as an independent contractor.
Flex drivers (must be 21 years old) will deliver ultra-fast Amazon Prime Now packages. This program for paid Amazon Prime members promises deliveries as quickly as one hour for $8, or free for two hours or more. In the future, Flex drivers may deliver other types of Amazon packages as well, according to the website.
Initially launched in Seattle, the service will expand to Manhattan, Baltimore, Miami, Dallas, Austin, Chicago, Indianapolis, Atlanta and Portland.
Amazon says tens of thousands of items are available for delivery under Prime Now including, in Seattle, alcohol, reports The Wall Street Journal.
Amazon has had a significant impact on supply chains and the e-commerce industry in North America and Europe, with its focus on same-day delivery and its developing relationships with 3PL companies for last-mile delivery, according to a survey of third-party logistics provider CEOs, sponsored by Penske Logistics and released Monday.
On average, e-commerce now accounts for an average of 11.85% of North American 3PLs' revenue, and CEOs predict it will increase to 20.85% in three years.
The survey also noted that ride-sharing companies, most notably Uber, are believed to potentially pose a threat to aspects of the 3PL industry in the future by providing last-mile delivery services and taking business away from small-volume couriers.
One problem for this model, however, may be the independent contractor status of these drivers. There already are lawsuits against Uber, grocery delivery startup Instacart, Postmates and others over whether these workers were misclassified and should be entitled to back pay and benefits as employees rather than contractors.
More Operations

Fleet Has a Talent Pipeline Problem. What Comes Next? | AF News Recap
Where will fleet’s next generation of leaders come from? This week, we’re looking at the industry’s talent pipeline, what certification can add to a fleet career, how to build an award-worthy track record, and the return of Automotive Fleet’s Personal Use Survey.
Read More →
Smith System Launches Driver Risk Management Program
Fleets have more driver data than ever, but identifying risky behavior doesn't necessarily correct it. Smith System's new Driver Risk Management program combines monitoring, training, and follow-up coaching to help fleets connect risk signals with driver intervention.
Read More →
Automotive Fleet Opens 2026 Personal Use Survey for Commercial Fleet Managers
Less than two weeks left! Commercial and corporate fleet managers are invited to share how their organizations handle company vehicle personal-use policies, charges, and driver eligibility.
Read More →
From AI Prompts to AI-Generated Safety Songs | AF News Recap
Can better prompts make AI more useful for fleet managers? This week, we’re breaking down smarter fleet analysis, an AI-assisted experiment that turned safety training into music, and what happened to fuel prices in August.
Read More →
How to Write Better AI Prompts for Fleet Analysis
Include these six elements in your fleet prompts to generate more relevant analysis and accurate answers.
Read More →
Fleet Meets: Eric Kilgore
This edition of the Fleet Meets series features one of the industry's best leaders driving multi-market and national operations.
Read More →
Why Reactive Fleet Management Is Becoming Too Expensive to Sustain
Research highlights a growing need for proactive management strategies to address rising costs in fleet operations effectively.
Read More →
What Your Fleet KPIs Aren’t Telling You
Tracking fleet metrics is only useful when the data leads to better decisions. This guide helps fleet leaders assess cost, utilization, and downtime more accurately, identify performance gaps, and prioritize the actions that can improve operational results.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness
Read More →
Turning Fleet Payment Data into Executive Insights
Does data alone drive results in operations?
Read More →