Automotive Fleet
MenuMENU
SearchSEARCH

The Morphing of the Auto Rental Industry

I see an uncanny ability of the rental industry to remake itself to fit the contour of the automotive and travel landscape, and even the culture of the times.

by Neil Abrams
November 6, 2015
The Morphing of the Auto Rental Industry

 

4 min to read


Few actively working in the auto rental industry today can look back over their shoulders at the evolution of our industry over the past 40 years and reflect on just how we arrived at the place the business exists today — and where we appear to be headed.

I have the dubious distinction of being one of those ancient souls. Sometimes nervous at the shaky platform upon which the auto rental model seems to be built, and at other times incredulous as to the ingenuity we find within ourselves to follow a ray of light through a darkened tunnel and come out the other side intact, stronger and smarter than ever.

Ad Loading...

What prompts me today to reflect on such high-minded concepts as the cyclicality of business?

It’s simple. The other day, the following headline crossed my screen: “Ride-hailing company Lyft partners with Hertz.” My first response was, “Say what?” My second response was, “What took them so long?”

Hertz’s agreement with Lyft — the No. 2 company behind Uber in this quickly expanding ride-hailing segment of the personal mobility industry — provides Hertz vehicles to Lyft drivers for a daily fee. Is it inevitable that Hertz acquires Lyft? Maybe cash-rich Uber, with its global aspirations and deep pockets, acquires Avis Budget Group? Think of the synergies.

Also, think of the mandate for the legacy rental brands to strive to be ahead of the curve — or left in the dust, like other large companies in major industries. Anyone remember American Motors?

When I went to work for Hertz Rent A Car in 1976, there were three companies controlling 90% of the domestic airport market: Hertz, Avis and National. Hertz was owned by RCA Corp. Avis’s parent was conglomerate Norton Simon and National’s owner was Household Finance.

Ad Loading...

Car rental was and still is a good cash flow business, which many of these holding companies needed. More importantly, the Investment Tax Credit provided significant tax benefits to investors in high-end capital goods such as automobiles — until the IRS modified it to the extent that it no longer provided that significant benefit. Subsequently, each of the brands went through a series of ownerships, structural changes and business combinations that have continued to this day.

Given the totality of these changes that have impacted auto rental for my four decades as an observer, I see an uncanny ability of the industry to slowly, strategically transform — if not remake itself to fit the contour of the automotive and travel landscape, and even the culture of the times.

Through recessions, quixotic thinking among the domestic manufacturers that led to acquisitions of the major rental brands, self-serving repurchase deals and then the manufacturers’ divestiture of the same rental company holdings, all the major players still stand — barely recognizable — but in a good way.

And ironically, similar to 1976, three corporations control 95% of the market.

This brings us back to where we started. Is the U.S. auto rental industry continuing to morph in subtle yet perceptible ways so that, if we look back 40 years from now, it will no longer be recognizable?

Ad Loading...

With the autonomous vehicle, the age of the Jetsons is upon us. Let’s layer on top new technologies that eliminate rental staff and facilities altogether. And car-hailing, which eliminates the stress of stepping out in a heavily-trafficked street, arm extended skyward, hoping to be acknowledged and blessed by a kindly, compassionate taxi driver.

Put all of these ingredients in a shaker and consider what the personal mobility industry might look like in 10 years: Hertz, Avis, or Enterprise managing fleets of hundreds of thousands of autonomous vehicles, each of which are summoned, dispatched and secured by virtual technologies, regardless of location — airport, urban, suburban, rural. Then renters are billed and vehicles are redeployed upon completion of the rental, whether it is 15 minutes or 15 days. Just imagine!

Alternatively, is the next stage in our evolution another Allegis Corp.? Don’t know what that is? Do the research. As they say, the only constant is change. If not before, I’ll check back with you in 10 years to see what the rental industry looks like. It should be interesting!

About The Author

Neil Abrams is president of Abrams Consulting Group Inc.

Originally posted on Auto Rental News

Subscribe to Our Newsletter

More Global Fleet

A person holding a clipboard and writing on an inspection checklist beside the wheel of a large white vehicle, likely conducting a fleet or safety inspection.
SponsoredJune 1, 2026

Cameras, Safety and Insurance: From Reactive Claims to Real-time Prevention

Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Learn more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab.

Read More →
Cover of a whitepaper titled “The Hidden Costs of Departmentally Assigned Vehicles on Your Fleet” featuring a black fleet vehicle driving on a road at sunset. Subheadline reads: “Discover how your fleet can reduce costs and minimize risk by implementing vehicle sharing.” The document focuses on fleet optimization, vehicle sharing, cost reduction, utilization tracking, and risk management for fleet operations.
SponsoredMay 13, 2026

Why Fleet Managers Are Replacing Departmental Vehicles with Shared Motor Pools

Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This white paper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.

Read More →
Cover image for the “5th Annual Market Pulse Report” by Element titled “Navigating fleet management in 2026: Data and insights shaping the future of fleet and mobility.” The design features an aerial view of a cable-stayed bridge with vehicles traveling on a highway beside a dense green forest. A teal graphic panel overlays the lower portion of the image, with the Element logo and tagline “Intelligence in motion” at the bottom.
SponsoredMay 6, 2026

Fleet Costs Are Rising: Here’s How Leaders Are Responding

Fleet leaders are under pressure to reduce costs, adapt to economic uncertainty, and make smarter decisions. See how peers across North America are responding with real data, proven strategies, and forward-looking insights. Download the 2026 Market Pulse Report to benchmark your strategy and uncover where you can gain an edge.

Read More →
Ad Loading...
A world graphic of workers holding hands surrounds a globe with a line of cars on top, representing Global Fleets.
Global Fleetby News/Media ReleaseOctober 30, 2025

Enterprise Fleet Management Surpasses 900,000 Vehicles in U.S. & Canada

Enterprise Mobility connects with mobility solutions around the globe

Read More →
SponsoredOctober 14, 2025

Automotive Fleet's Guide to Fleet Electrification

Unlock the secrets to a successful transition to electric fleets with Automotive Fleet's comprehensive Fleet Electrification Guide!

Read More →
Two people pose with a sign symbolizing Viaduct's partnership with SRI.
Global Fleetby Chris BrownSeptember 8, 2025

Sumitomo Rubber Industries to Acquire Viaduct

Viaduct will join Sumitomo as an independent subsidiary. Partnership strengthens global reach and accelerates AI-driven innovation for fleets and manufacturing.

Read More →
Ad Loading...
A presenter speaks on stage at a conference, addressing an audience seated at round tables, with large screens displaying presentation slides in the background.
Global FleetAugust 11, 2025

AfMA’s 2025 Education & Leadership Summit: 26 Years of Impactful Connection

Held in Sydney, the Australasian Fleet Management Association’s 2025 Summit marked ten years of growth as the event expanded its global reach and doubled down on practical, non-commercial fleet leadership programming.

Read More →
Graphic of awards announcement
Global Fleetby StaffJune 6, 2025

Closing Soon! Nominate a 2025 Global Fleet Team of the Year

Submit your nomination for the award that honors outstanding multinational fleet teams. Nominations close Aug. 15.

Read More →
A graphic with cars driving past in the background with motion blur. Text reads "Reducing Preventable Accidents".
Global FleetNovember 26, 2024

Seven Strategies to Reduce Preventable Accidents

“Accidents” suggest inevitability, but most crashes are preventable — caused by driver actions and behaviors. Here’s why shifting the narrative can improve road safety.

Read More →
Ad Loading...
Four people sitting on stage doing presentation.
Global Fleetby Chris BrownNovember 6, 2024

2024 Global Fleet Conference in Photos

Check out photos from the first two days of the 2024 Global Fleet Conference, which convened for the first time in San Diego Nov. 4-6 as part of the new Fleet Week series of conferences.

Read More →