Strange, but True Stories: Trial by Fire
These "Strange, but True" stories were sent to Automotive Fleet by fleet managers, drivers, and fleet management companies. Have a strange, but true story? Something so incredible it couldn't have been made up? Share your stories with Automotive Fleet. E-mail: Lauren.Fletcher@bobit.com

One fleet manager received a call that a full-size pumper truck was swallowed up to its bumpers in a sinkhole. And that was only his second day on the job!

One fleet manager received a call that a full-size pumper truck was swallowed up to its bumpers in a sinkhole. And that was only his second day on the job!
'Trial by Fire'
A Southern California fleet manager oversaw the fire department fleet as part of his job. One day, he received a call from fire department staff, stating the department had a fire rig that was stuck at the local grocery store and needed fleet to respond and help get them "unstuck."
The City's mobile mechanic responded to the scene. After arriving, the mechanic called the fleet manager and strongly suggested that he come and view the situation in person.
The fleet manager responded to the scene to see a full-size pumper truck swallowed up to its bumpers in a huge sink hole. While the fire crew assigned to the vehicle was inside the store shopping, the parking lot asphalt gave way and swallowed the fire rig.
Soon, news helicopters were flying overhead, and half of the store parking lot was closed to allow room for the fire rig extraction. More than 100 police and fire department employees (some "looky-loos") were on the scene. After calling for several crane/tow trucks and the emergency response vehicle that transports blocking, jacks, and other tools used for collapsed buildings, the fire rig was freed. It took most of the day to clear the scene. "I often wonder how much that basket of groceries actually cost that day," the fleet manager lightheartedly commented.
Note: This event occurred on the second day this fleet manager was on the job. The first day, one of his parts employees was killed in an auto accident. On the third day, one of his trash trucks rolled over on the freeway. On the fourth day, one of the City's street sweepers caught fire and burned to the ground. Lucky for him, he only worked four days a week and the next week, things started to settle down. Strange, but all true stories.
More Operations

Managing Fleet Costs in an Era of Permanent Volatility
Fleet operating costs have risen more than 20% since 2020, raising a key question: When does extending a vehicle's service life stop making financial sense?
Read More →
The Next Evolution of Fleet Management: Autonomous Operations
This opening keynote session at the Fleet Forward Conference highlights the future of autonomous driving for fleets.
Read More →
How to Reduce the Total Cost of Risk From Catalytic Converter Theft
A stolen catalytic converter can cost fleets far more in downtime and lost productivity than in repairs. A total-cost-of-risk approach can help fleet managers quantify their exposure and prioritize theft prevention.
Read More →
Personal-Use Charges Rise as Vehicle Values Fall | AF News Recap
Personal-use charges are climbing, wholesale used-vehicle values are declining, and commercial fleet sales growth is slowing. This week, we're breaking down the latest fleet data, plus how Element Fleet Management is helping Waymo prepare for its first Canadian robotaxi market.
Read More →
Here's When You Should Make an Exception to Fleet Policy
Fleet policies are designed to create consistency, but not every driver or situation fits neatly within standard rules.
Read More →
AI-Native or AI-Acquired: What Should Fleet Managers Look for in an AI Platform?
Six questions can help fleet managers look beyond AI marketing claims to evaluate integration, data access, and real-world operational performance.
Read More →
A buyer's guide to fleet management software in 2027
Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.
Read More →
What Will Shape the Next Era of Fleet Management?
EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.
Read More →
How Fleets Can Recruit and Train Veterans for Technician Roles
Here's how the technician shortage has affected uptime for fleets, and what to do about it.
Read More →
Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands
Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.
Read More →
