Privileged to Serve
Rita Harris is using the skills and experience gained from her 20-plus years serving in the U.S. military to help build up Vertex Pharmaceuticals’ fleet program.

The Air Force and Army helped Rita Harris develop strong leadership and communication skills that she has carried on in her current civilian role as fleet manager for Vertex Pharmaceuticals.

The Air Force and Army helped Rita Harris develop strong leadership and communication skills that she has carried on in her current civilian role as fleet manager for Vertex Pharmaceuticals.
People working with Rita Harris at Vertex Pharmaceuticals can see that there is something “military” about her. She goes about her duties in a disciplined way, and she adapts to change well.
“A lot of people sense my military background because of my organizational abilities,” said Harris, fleet manager for the Massachusetts-based pharmaceuticals company.
Harris retired from her second career in the U.S. Air Force in September. A non-commissioned officer (NCO), she finished her last two-week stretch in the Azores Islands, which belong to Portugal and are located about 1,200 miles from the Canadian island of Newfoundland.
Harris originally started out her military career in the Army, joining right out of high school at 17. She described the experience as “similar to going off to college, but with less freedom.”
But, she wasn’t a stranger to military life growing up. One of her brothers served in the Vietnam War, and another served in the Air Force. After high school, Harris decided to postpone college, so she could do something “adventurous” and travel and have new experiences. “I didn’t think it would be a 20-year career,” she said.
Embarking on a Journey
Harris set off for basic training at the Army’s Fort Gordon in Augusta, Ga., after her high school graduation. Basic training was somewhat of a shock for the young Harris. It’s very structured, with every waking moment accounted for. After an early-morning run every day, she and the other recruits were trained in throwing hand grenades and handling M-16 rifles.
“It’s the first time I ever handled a weapon,” she said. “It was intimidating, but pretty cool.”
Technical training came next, and Harris served as a telecommunications specialist, setting up devices in the field so military members could communicate with each other. “That was my primary military occupational specialty,” she said.
She then set off for her first duty station, in Ft. Hood, Texas. Soon afterward, she was assigned to Mannheim, Germany. As part of her goal to be promoted from the specialist rank to sergeant, she was required to participate in instructor training before she left her Mannheim assignment. Her job was to teach soldiers map reading and leadership skills, and she was promoted in the early 1980s. She continued as an instructor after returning to Fort Gordon.
Harris’ full-time active-duty Army career ended in 1985, and she took a break after her son was born. Around 1986 she entered the private sector, working in fleet management for sanofi-aventis (now known as sanofi), a pharmaceutical company in Bridgewater, N.J. She had worked in the private sector for 10 years when she returned to the military, switching branches to the Air Force Reserve. Reflecting her civilian role, she worked in vehicle maintenance and analysis for the Air Force.
“It was similar to what I do now at Vertex,” she said. “But, the military is different than the civilian world. The Air Force owns its vehicles and doesn’t lease them through a fleet management company like Vertex does.”
Harris worked for sanofi-aventis through different mergers for 21 years before moving to her current position at Vertex about two and a half years ago. She helped build Vertex’s fleet program from the ground up, continuing to use the communications skills she partly learned during her military service.
“I can communicate with all different levels of people in the organization,” she said.
More Operations

Turn Fleet Data Into Smarter Decisions
Fleet leaders have access to more operational data than ever, but disconnected systems and unclear metrics often slow decision-making instead of improving it. This article outlines five practical steps fleets can take to transform fragmented data into actionable insights that improve planning, safety, utilization, and long-term performance.
Read More →
Hybrids: Electrification Without the Challenges
For fleet managers, fuel is one of the biggest line items in the budget — and it's one hybrids can shrink without changing how your people work. Download the eBook to see the numbers, understand the technology, and get a step-by-step guide to making the switch.
Read More →
How NOV Uses Telematics to Improve Fleet Safety Across 160 Locations
James Victory of NOV discusses how the company manages fleet safety, maintenance, and telematics across more than 150 locations supporting oilfield operations throughout the U.S.
Read More →
Fleet Meets: Steven Santostasi
This edition of the Fleet Meets series features Steven Santostasi, the current TSP channel manager for Ford Pro.
Read More →
Why Fleet Managers Are Replacing Departmental Vehicles with Shared Motor Pools
Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This white paper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.
Read More →Soap Box Derby Challenge: Assembling the Crew
Meet Gabriel, Matthew, and Angel — the team helping bring this soap box derby build to life.
Read More →
BBL Fleet Acquires Velcor Leasing Corporation
BBL Fleet expanded its footprint in the fleet management industry with the acquisition of Velcor Leasing Corporation of Madison through a stock purchase agreement finalized Feb. 27, 2026.
Read More →
Lytx Introduces New AI Fleet Technologies at Protect 2026
The company introduced new AI-driven fleet safety and operations technologies during its annual user conference.
Read More →
Fleet Costs Are Rising: Here’s How Leaders Are Responding
Fleet leaders are under pressure to reduce costs, adapt to economic uncertainty, and make smarter decisions. See how peers across North America are responding with real data, proven strategies, and forward-looking insights. Download the 2026 Market Pulse Report to benchmark your strategy and uncover where you can gain an edge.
Read More →From Waffle House to AI: Fleet Trends You Need to Know
In this AF news recap, host Faith Howell covers how Waffle House stepped up during disaster response and new AI tech on the market.
Read More →