Policy Manual Helps Fleet Deal with Merger Issues
When Allendale Mutual Insurance Company in Johnston, RI merged with three other companies in 1999 to form FM Global, Allendale Car Plan Administrator Richard Corsetti took over administration of the new fleet and was faced with the dilemma of how to combine vehicle policies and procedures of four different companies.
JOHNSTON, RI -When Allendale Mutual Insurance Company in Johnston, RI merged with three other companies in 1999 to form FM Global, Allendale Car Plan Administrator Richard Corsetti took over administration of the new fleet and was faced with the dilemma of how to combine vehicle policies and procedures of four different companies.
The merged companies included Allendale Insurance (300 vehicles); Protection Mutual in Chicago (100 vehicles); Arkwright Mutual in Waltham, MA (100 vehicles); and Factory Mutual in Norwood, MA (500 vehicles).
The FM Global fleet now has 930 leased cars and 450 on a Runzheimer reimbursement program.
One of the first things Corsetti and a task force of other company managers did was develop a policy and procedures manual. Among the policies developed was a personal use policy in which drivers pay a certain monthly amount to the company for personal use.
"Before, each company had different personal use fees and different ways of collecting them," Corsetti said in an interview with Automotive Fleet. "It was a challenge getting the word out that this is a new company with a new way of doing things, and a big part of communicating that was our policy and procedures manual. With the help of my managers, it took six weeks to develop the manual, and part of the development included many conference calls with other company managers on what policies should be included."
The manual was placed on the company's intranet site, which played a big part in communicating the policies to drivers. "On the intranet, drivers can fill out a form to join the car plan, and they can see all of the policies and procedures," Corsetti said.
The merged companies together had nine different leasing companies, with different types of leases.
More Operations

Managing Fleet Costs in an Era of Permanent Volatility
Fleet operating costs have risen more than 20% since 2020, raising a key question: When does extending a vehicle's service life stop making financial sense?
Read More →
The Next Evolution of Fleet Management: Autonomous Operations
This opening keynote session at the Fleet Forward Conference highlights the future of autonomous driving for fleets.
Read More →
How to Reduce the Total Cost of Risk From Catalytic Converter Theft
A stolen catalytic converter can cost fleets far more in downtime and lost productivity than in repairs. A total-cost-of-risk approach can help fleet managers quantify their exposure and prioritize theft prevention.
Read More →
Personal-Use Charges Rise as Vehicle Values Fall | AF News Recap
Personal-use charges are climbing, wholesale used-vehicle values are declining, and commercial fleet sales growth is slowing. This week, we're breaking down the latest fleet data, plus how Element Fleet Management is helping Waymo prepare for its first Canadian robotaxi market.
Read More →
Here's When You Should Make an Exception to Fleet Policy
Fleet policies are designed to create consistency, but not every driver or situation fits neatly within standard rules.
Read More →
AI-Native or AI-Acquired: What Should Fleet Managers Look for in an AI Platform?
Six questions can help fleet managers look beyond AI marketing claims to evaluate integration, data access, and real-world operational performance.
Read More →
A buyer's guide to fleet management software in 2027
Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.
Read More →
What Will Shape the Next Era of Fleet Management?
EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.
Read More →
How Fleets Can Recruit and Train Veterans for Technician Roles
Here's how the technician shortage has affected uptime for fleets, and what to do about it.
Read More →
Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands
Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.
Read More →
