Anybody who goes to see a psychiatrist ought to have his head examined. -Samuel Goldwyn
A psychiatrist is a man who goes to the Folies-Bergere andlooks at the audience. -Mervyn Stockwood
The dichotomy exists because, at times, it is difficult to fully understand why our nation's leading fleet managers represent themselves as mid-level executives who base their decisions on totally rational data (if you listen to them carefully).
Anybody who goes to see a psychiatrist ought to have his head examined. -Samuel Goldwyn
A psychiatrist is a man who goes to the Folies-Bergere andlooks at the audience. -Mervyn Stockwood
She was "honeychile," in New Orleans; the hottest of the bunch. But on the old expense account. She was gas, cigars, and lunch. - Anonmyous
The diversity of my choice of quotes this month is deliberate. They range from medical menial analysis to the oldest professional service since the beginning of time.
The dichotomy exists because, at times, it is difficult to fully understand why our nation's leading fleet managers represent themselves as mid-level executives who base their decisions on totally rational data (if you listen to them carefully). Yet in real life, there is ample cause to question their motives - though few people publicly express this view. Privately many do.
Let me hasten to state (or re-state) that I've consistently been one of the strongest supporters of fleet managers and their lot in life, which rarely offers them the focus of a corporate spotlight, even though it may be well deserved.
Recently, though, we contacted several readers who control larger fleets (names you'd undoubtedly recognize). We wanted to develop an objective evaluation of the '94 factory fleet incentives, compared with the '93 model incentives.
The results of our search were most disappointing. Numerous contacts adroitly came up with reason why they were not the right people to talk to for this analysis. High on the list of reasons for deterring was, "I don't buy any X-brand (domestic factory) cars, so I'm not familiar with their program." In response, I asked myself. "How can you he rational and objective in evaluating your purchase and selection process without carefully studying all the programs?"
Still others claimed that pricing wasn't yet announced, so they couldn't make a fair comparison. To which I thought: These same fleet managers are the ones who proclaim the importance of ordering early (sometimes to catch extra incentives) - and of recycling replacement cars as early in the model year as possible. How do you figure it?
We faced similarly "'suspect" responses when we asked for the true reasons for dualing lessors. Any number of fleet managers now are touting the value of Lifecycle Costs, but it is extremely interesting to note that some of these same people either build the data uniquely to induce a biased outcome or do not conduct the evaluation on all makes. A few I have run into don't adhere to the Lifecycle Cost report when actual purchases are made. But when was the last time you heard of a fleet manager who didn't think that he or she excelled at vehicle purchasing?
Even the lessors aren't immune to this virus. Curiously, if you look at our "Lessor Recommendation Guide & Analysis of 1994 Cars" in the August issue, among the sub-compacts recommended by the top 15 management firms, only one makes all the lists. Yet, if you study the accompanying charts, you'll find that this most popular model only ranks in the middle of the pack for operating cost and cargo-carrying capacity - and very low on the fuel economy chart.
Decisions obviously are made on what might be termed '"hidden value."
Or, just maybe, people like to buy from people they like. Period.
In this AF news recap, host Faith Howell covers how Waffle House stepped up during disaster response and new AI tech on the market.
Read More →AI is no longer a future concept for fleets—it’s already embedded in the tools, data, and decisions that operators rely on every day. In this episode of the Fleet Forward Podcast, recorded live at Fleet Forward, industry leaders take the conversation beyond hype to examine what responsible AI adoption really looks like in fleet operations.
Read More →As fleets rethink how they capture, manage, and act on vehicle data, telematics is at a major inflection point. In this episode of the Fleet Forward Podcast, we dive deep into one of the most pressing questions facing fleet leaders today: Should you rely on OEM factory-installed connectivity, aftermarket devices, or a hybrid of both?
Read More →
Experts from telematics analytics, fleet-as-a-service operations, and national EV benchmarking share how real-time data is reshaping fleet strategy—dispelling assumptions, validating best practices, and exposing costly missteps.
Read More →
A powerhouse panel featuring experts from the American Automotive Leasing Association, CalSTART, and municipal fleet leadership dives into the realities of navigating shifting emissions rules, regulatory waivers, federal agency actions, the future of the EPA’s endangerment finding, and the push for unified standards. They also examine the impacts of tariffs, autonomous vehicle policy, battery innovation, and the accelerating global EV market.
Read More →
This episode kicks off with a deep dive into the technologies and market forces reshaping today’s fleet landscape. Host Chris Brown is joined by Laolu Adeola (Leke Services), Tyson Jomini (J.D. Power), and Richard Hall (ZappiRide) to break down real-world data, shifting incentives, and practical strategies fleet leaders can use right now.
Read More →
In the middle of natural disasters fleet managers must shift priorities to protect people and assets. What policy items should be loosened, and when should the line be held?
Read More →In this episode, fleet leaders from municipal, university, and private-sector organizations share a candid EV reality check. From infrastructure setbacks and policy whiplash to grant funding, total cost of ownership, and charging resiliency, this conversation dives into what it actually takes to scale electrification in the real world.
Read More →
A running list of the fleet industry’s most influential leaders, recognized for their lasting impact on commercial fleet management.
Read More →
After a decade of lagging compensation, fleet manager pay is climbing. But expanding responsibilities, larger fleets, and growing complexity continue to redefine the role.
Read More →