Automotive Fleet
MenuMENU
SearchSEARCH

Do You Need a "Specialist"?

The management of fleets has outgrown the clerk who doubled as fleet administrator. It is considered financial fallacy by aggressive management to entrust millions of dollars of equipment and the operation of that equipment to a $100-per-week employee.

by Bernie Brown
September 1, 1968
Do You Need a "Specialist"?

 

4 min to read


In this month's issue is a story that should serve as a guideline for those concerned with the operation of a company fleet.

The story of National Can Corp.'s revamping of its fleet program is basically a simple story. The company's management found itself operating in the, 1960s with a fleet policy that was established early in the 1950's.

Ad Loading...

As a result, fleet costs began to rise. By the end of 1967, it was costing the company 7.4 cents per mile to operate its 183 vehicles. This represented an increase of more than 2 cents per mile in less than three years.

Early in 1968, under the direction of Joe Hepburn, National's director of traffic, fleet policies were revamped and a new system of operation was initiated.

While, this revitalization was accomplished quickly and smoothly by National Can, other companies have not and are not being so prudent.

Today is the age of the specialist. Rare is the doctor who doesn't specialize. The sports specialist is the rule rather than the exception. Whether it's in the field of law, accounting, engineering, plumbing, carpentry or brick laying, today's society seems to demand the specialist. And this certainly holds true with the operation of company fleets.

Overall, company fleets have grown tremendously in recent years. And the management of these fleets has outgrown the clerk who doubled as fleet administrator. It is considered financial fallacy by aggressive management to entrust millions of dollars of equipment and the operation of that equipment to a $100-per-week employee.

Ad Loading...

Today, progressive management realizes that the fleet administrator, like the company accountant and the company controller, is a vital part of the top-level management team.

There are two flaws in this picture, however. Merely carrying the title of fleet administrator does not make an individual a fleet administrator. Like the doctor, the lawyer, and the accountant, a fleet administrator is a specialist. He is an individual who must be trained for a particular job. In his case, the job is the operation of a company fleet in the most efficient manner and at the lowest possible expense to the company. Any company that hires an individual who is not qualified to perform these functions soon will realize its mistake - and in the profit and loss statement.

It is the duty of an administrator to sell not only himself to management, but to sell, the over-all role of fleet administrator. It is not management's task to seek out a fleet administrator in order to be sold on the administrator's role in the company. The fleet manager's primary job is the make management aware of an administrator's worth. This must be a job strictly for the administrator.

But what about the company that has hired a specialist to perform the duties of fleet administrator, yet treats the administrator as a minor official, without rank in the company or without voice in the company's over-all operational policy? Is tin's not as great an error as the company that fails to hire a qualified administrator? Isn't each company guilty of faulty management? We at AF think so. And for this reason, we think that the National Can story should be used as a guide as to what can be done if management works hand-in-hand with the fleet administrator for the betterment of over-all company fiscal stability.

Aggressive management needs no reminder of the daily battle to control costs and the never-ending struggle to show a profit. Yet, we feel there are many among management's top-level echelons who need to be reminded that perhaps one of the simplest ways to cut costs is by taking advantage of the training and the knowledge of the company fleet manager.

Ad Loading...

A qualified fleet administrator who is allowed to put his training and knowledge to work for the good of the company can save hundreds of thousands of dollars through purchasing, disposal and day-to-day operational procedures.

We at AF ask this of all top management: Are you giving your fleet administrator a chance to save your company money? If, like the management of National Can Corp. you can answer yes, congratulations. If your answer is no, we have some advice: better consult a specialist ... a fleet specialist.


Subscribe to Our Newsletter

More Operations

SponsoredMay 15, 2026

Hybrids: Electrification Without the Challenges

For fleet managers, fuel is one of the biggest line items in the budget — and it's one hybrids can shrink without changing how your people work. Download the eBook to see the numbers, understand the technology, and get a step-by-step guide to making the switch.

Read More →
Man speaking during an Automotive Fleet interview beside text reading “The 60% Driver Improvement Nobody Expected!” with blue motion graphics background.
Operationsby Chris BrownMay 14, 2026

How NOV Uses Telematics to Improve Fleet Safety Across 160 Locations

James Victory of NOV discusses how the company manages fleet safety, maintenance, and telematics across more than 150 locations supporting oilfield operations throughout the U.S.

Read More →
A graphic with Ford Pro's Steven Sanstostasi's headshot on it representing the Fleet Meets series.
Operationsby Faith HowellMay 14, 2026

Fleet Meets: Steven Santostasi

This edition of the Fleet Meets series features Steven Santostasi, the current TSP channel manager for Ford Pro.

Read More →
Ad Loading...
Cover of a whitepaper titled “The Hidden Costs of Departmentally Assigned Vehicles on Your Fleet” featuring a black fleet vehicle driving on a road at sunset. Subheadline reads: “Discover how your fleet can reduce costs and minimize risk by implementing vehicle sharing.” The document focuses on fleet optimization, vehicle sharing, cost reduction, utilization tracking, and risk management for fleet operations.
SponsoredMay 13, 2026

Why Fleet Managers Are Replacing Departmental Vehicles with Shared Motor Pools

Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This white paper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.

Read More →
Three team members in shop with Chris
Operationsby Chris BrownMay 12, 2026

Soap Box Derby Challenge: Assembling the Crew

Meet Gabriel, Matthew, and Angel — the team helping bring this soap box derby build to life.

Read More →
Handshake graphic featuring BBL Fleet and Velcor Leasing Corporation logos announcing BBL Fleet’s acquisition of Velcor to expand fleet management services nationwide.
Operationsby News/Media ReleaseMay 8, 2026

BBL Fleet Acquires Velcor Leasing Corporation

BBL Fleet expanded its footprint in the fleet management industry with the acquisition of Velcor Leasing Corporation of Madison through a stock purchase agreement finalized Feb. 27, 2026.

Read More →
Ad Loading...
Graphic reading “What’s New From Lytx at Protect 2026?” over a blue digital network background highlighting Lytx fleet technology and AI-powered safety solutions.
Operationsby News/Media ReleaseMay 6, 2026

Lytx Introduces New AI Fleet Technologies at Protect 2026

The company introduced new AI-driven fleet safety and operations technologies during its annual user conference.

Read More →
Cover image for the “5th Annual Market Pulse Report” by Element titled “Navigating fleet management in 2026: Data and insights shaping the future of fleet and mobility.” The design features an aerial view of a cable-stayed bridge with vehicles traveling on a highway beside a dense green forest. A teal graphic panel overlays the lower portion of the image, with the Element logo and tagline “Intelligence in motion” at the bottom.
SponsoredMay 6, 2026

Fleet Costs Are Rising: Here’s How Leaders Are Responding

Fleet leaders are under pressure to reduce costs, adapt to economic uncertainty, and make smarter decisions. See how peers across North America are responding with real data, proven strategies, and forward-looking insights. Download the 2026 Market Pulse Report to benchmark your strategy and uncover where you can gain an edge.

Read More →
A blue Automotive Fleet graphic representing the weekly AF News Recap series.
Operationsby Faith HowellMay 4, 2026

From Waffle House to AI: Fleet Trends You Need to Know

In this AF news recap, host Faith Howell covers how Waffle House stepped up during disaster response and new AI tech on the market.

Read More →
Ad Loading...
OperationsApril 30, 2026

Fleet Operations in the Age of AI: Navigating Ethical and Legal Challenges

AI is no longer a future concept for fleets—it’s already embedded in the tools, data, and decisions that operators rely on every day. In this episode of the Fleet Forward Podcast, recorded live at Fleet Forward, industry leaders take the conversation beyond hype to examine what responsible AI adoption really looks like in fleet operations.

Read More →