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DriveItAway, Uber Partner on 'Touchless' Sales, Service

The integration will allow dealerships to book Uber rides directly through the DriveItAway administration dashboard with a fully integrated lookup, and specify pick up and drop off locations on behalf of customers.

April 29, 2020
DriveItAway, Uber Partner on 'Touchless' Sales, Service

All rides are tracked within the application, along with any relevant details.

Photo via Depositphotos.

2 min to read


DriveItAway is now integrated with Uber For Business so dealers can seamlessly arrange rides for anyone through the DriveItAway dashboard.

The integration will allow dealerships to book Uber rides directly through the DriveItAway administration dashboard with a fully integrated lookup, and specify pick up and drop off locations on behalf of customers. Customer do not need the Uber app on their cell phone, as they will receive a text message with a secure link for a ride based on their pickup and drop off locations.  

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This integration is offered to compliment the DriveItAway platform and consumer app, to easily and quickly offer rides for customers who do not have a vehicle, but need one, and to facilitate a “touchless” purchase, rental, or DriveItAway’s platform with an option to buy, “pay as you go” program.

Fully compliant with the prevalent rule for online, remote-only sales restrictions required in many states under the current coronavirus rules, the DriveItAway/Uber Central integration can also be used by a car dealership’s door-to-door delivery coordinators and drivers.

The integration enables communication between the dealership delivery manager, the driver, and the customer. Also, real-time ETAs keep the dealership engaged with their customers every step of the way. All rides are tracked within the application, along with any relevant details.

The Uber Central integration can eliminate the need for costly shuttles, now even more expensive to operate with restrictions on the number of passengers that can be transported at one time, as well as lessen the need for a large loaner fleet of vehicles. The utilization of the integrated Uber rides tool helps to pare down expenses, and create new customer focused convenience for both sales and fixed operations, when things begin to return back to normal.

Originally posted on Auto Rental News

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