As telematics usage becomes the norm for the majority of fleets, there are certain steps companies should take in order to successfully integrate the technology without any missteps, employee pushback, or loss of service. The following steps will help make your transition as smooth as possible
1. Plan Accordingly
Investing in a telematics system can be expensive and does need some time investment in first learning the system and in implementation. Define your goals, set expectations, and research how the software will help you. Don’t invest until you plan out a time and financial budget to make it happen.
2. Know What Kind of Information You Want to Track
Telematics can provide virtually endless data, which can be a drawback if you don’t know what information you want. It’s important to know your goals, whether it’s fuel savings or safety, so you don’t purchase a telematics system giving you reports you won’t use.
3. Research Third-Party Vendors
Compare systems. Check out which program matches your company’s needs and is the most cost-effective for your budget. Trying to rework your fleet to fit the telematics system you purchased is much harder than finding a system that most closely fits your needs.
4. Educate Your Team
Educating and training employees will help garner support and prevent potential issues. A top-down training method, beginning with your management, is a surefire way to ensure employee confidence.
5. Test Your System
Pilot testing your system is a great way to make sure both that it’s working within your fleet and that your employees are learning how to properly use the software. Before you rollout completely, do a pilot test to make sure everything runs smoothly.
6. Employee Buy-In
Often, employees can feel uneasy about telematics, when in actuality the systems are designed to help them and to make the roads safer by making them more diligent drivers. Basic education and approaching this culture change with transparency will result in more buy-in.
7. Strategic Location Rollout
If your company is in several locations, consider implementing the telematics technology location-by-location rather than having one or two vehicles at each facility. That way, you’ll have every vehicle in the vicinity properly equipped and you’ll be able to gauge your data against those locations without the system.
8. Look for Ways to Improve
Once your rollout is complete, don’t get complacent. Be on the lookout for ways to make your system and your practices better and continue to take advantage of all the features, one piece at a time. Encouraging staff feedback is a good option as well.