Automotive Fleet
MenuMENU
SearchSEARCH

Drivers Using Vehicle Safety Assistance Tech Lose Focus on the Road

Drivers fidget with electronics and take both hands off the wheel more often as they develop trust in automated driver-assistance systems (ADAS).

November 25, 2020
Drivers Using Vehicle Safety Assistance Tech Lose Focus on the Road

Drivers fidget with electronics and take both hands off the wheel more often as they develop trust in automated driver-assistance systems (ADAS).

Photo: IIHS

3 min to read


Drivers fidget with electronics and take both hands off the wheel more often as they develop trust in automated driver-assistance systems (ADAS), new research from the Insurance Institute for Highway Safety (IIHS) and the Massachusetts Institute of Technology’s AgeLab shows.

To investigate how experience with automation affects driver disengagement, the researchers studied the driving behavior of 20 volunteers as they gained familiarity with advanced driver-assistance systems (ADAS), according to IIHS. The study examined how often drivers removed both hands from the steering wheel or took their attention away from the road to do things like use their cellphone or adjust the controls on the vehicle’s console.

Ad Loading...

One group drove a vehicle equipped with adaptive cruise control (ACC), which automatically keeps the vehicle traveling at a speed chosen by the driver while maintaining a pre-established following distance. Another 10 people drove a vehicle that featured both ACC and pilot assist, which is a partially automated system that combines ACC with lane-centering technology that keeps the vehicle positioned laterally in the travel lane.

After a month, the study found drivers were substantially more likely to let their focus slip or take their hands off the wheel when using automation, and the impact of the vehicles with ACC and pilot assist was more dramatic than that of ACC alone 

“Drivers were more than twice as likely to show signs of disengagement after a month of using Pilot Assist compared with the beginning of the study,” said IIHS Senior Research Scientist Ian Reagan, the lead author of the study. “Compared with driving manually, they were more than 12 times as likely to take both hands off the wheel after they’d gotten used to how the lane centering worked.”

Safety features such as pilot assist are not designed to replace the driver. They have trouble negotiating many common road features, so the driver must be in control at all times, the IIHS said.

When it comes to the effect of technology on driver behavior, the new study illustrated differences between stand-alone ACC and the combination of ACC and lane centering.

Ad Loading...

Drivers in vehicles just equipped with ACC were more likely to look at or pick up a cellphone while using the assistance technology than when driving manually, and that tendency increased substantially as they grew familiar with ACC. On the other hand, increased familiarity did not result in more frequent texting or other kinds of cellphone manipulation known to increase crash risk; drivers using ACC in both vehicles tested weren’t any more likely to remove both hands from the wheel than when driving manually.

These differences could be important in weighing the impact on crash risk from ACC versus partial automation that combines ACC with lane centering, IIHS said. Field tests have suggested that ACC, by controlling speed and following distance, may have safety benefits that go beyond those provided by forward collision warning and automatic emergency braking.

More Safety

A person with hands on the steering wheel driving
Safetyby Judie NuskeyMay 15, 2026

The Distractions You Can’t Turn Off: What Drivers Face Outside the Vehicle

Fleet drivers face constant visual, cognitive, and environmental interruptions the moment they hit the road. From roadside chaos to mental fatigue and digital overload, today’s biggest driving risks often come from outside the vehicle itself.

Read More →
Hail covers the windshield and hood of a black vehicle with text overlay about FLASH Weather AI’s new hail prediction model.
Safetyby News/Media ReleaseMay 13, 2026

FLASH Weather AI Launches First Deep-Learning Hail Prediction Model With High-Resolution Forecasting

FLASH Weather AI has launched a first-of-its-kind hail prediction model capable of forecasting hail size and arrival time at 1-kilometer resolution up to 55 minutes ahead, giving fleets and insurers critical time to prepare for severe storms.

Read More →
Coca-Cola fleet executive smiling beside graphic text reading “Rolling Dollar Signs” about the company’s trucking and fleet strategy.
Safetyby Chris BrownMay 12, 2026

How Coca-Cola United Protects Its Fleet from Growing Legal Risk

As litigation risk rises, vehicles are increasingly targeted. This Coca-Cola bottler shares how it’s reducing exposure through driver training, technology, and a proactive risk management approach.

Read More →
Ad Loading...
Two trucking industry workers talk in front of semi-trucks beside text reading, “The issue isn’t lack of safety technology — it’s lack of alignment.”
SafetyMay 12, 2026

How to Speak the Same Language on Fleet Safety

Drivers, supervisors, and data often speak different safety “languages.” Getting on the same page will drive better results.

Read More →
pictures of a lock with the words Cybersecurity 101
Safetyby Jeanny RoaMay 11, 2026

Fleet Cybersecurity 101: What You Need from Your Technology Vendors

From identity management to third-party certifications, the right technology partner should make security easier to manage. Here are the three building blocks that fleet managers need to stay in control as connected systems scale.

Read More →
Chris Brown sits across from safety experft at Lifesaver mobile in an interview about distracted driving and phone use tech.
Safetyby Chris BrownMay 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Distracted driving remains one of the most persistent risks in fleet operations. New approaches focus on removing mobile device use entirely while adding real-time safety support.

Read More →
Ad Loading...
Safetyby Jeanny RoaApril 15, 2026

Distracted Driving in the Age of Smart Tech – Part 2

As distraction risks evolve, fleets are turning to smarter, more connected technologies to better understand what’s happening behind the wheel. Part 2 explores how these tools are helping identify risky behaviors and improve visibility across operations.

Read More →
Safetyby Jeanny RoaApril 11, 2026

 Data Rights, Risks, and Responsibilities After a Crash

What fleets capture to improve safety can also expose them in litigation, forcing leaders to rethink how data is managed, stored, and shared.

Read More →
Driver holding a phone while steering, illustrating distracted driving and the importance of mental awareness and attention on the road for fleet safety.
Safetyby Judie NuskeyApril 10, 2026

From Distraction to Detection: Strengthening Awareness in Fleet Drivers

Distracted driving is often measured by what we can see—phones in hand, eyes off the road. But what about the distractions we can’t? A recent incident raises a bigger question about awareness, attention, and why subtle risks so often go unnoticed.

Read More →
Ad Loading...
Safetyby StaffApril 8, 2026

Lytx 2026 Road Safety Report

While serious crashes are declining, a rise in minor incidents and ongoing risk hotspots underscore the need for continued fleet safety investment.

Read More →