Related: NAFA's 2020 Institute & Expo Virtual Conference Opens Registration
NAFA's 2020 Institute & Expo Virtual Conference Agenda Revealed
The NAFA Fleet Management Association (NAFA) has revealed the full agenda for the 2020 Institute & Expo (I&E) Virtual Conference, Sept. 14 – 17, 2020, which is highlighted by educational panels servicing various fleet segments and networking opportunities, a cornerstone of NAFA I&E.


Graphic: NAFA
The NAFA Fleet Management Association (NAFA) has revealed the full agenda for the 2020 Institute & Expo (I&E) Virtual Conference on Sept. 14 – 17, 2020, which is highlighted by educational panels servicing various fleet segments and networking opportunities, which is a cornerstone of NAFA I&E.
Over a four-day period, attendees will have access to numerous concurrent sessions, industry overview panels, and keynote presenations. Zoom social hours will also be a new addition to the Virtual I&E, and virtual networking oppurtunities will be available through the week. Registration can be accessed here.
The first day, Monday, Sept. 14, includes sessions on how automation and predictive analysis can be applied to TCO, NAFA's 11 essentials of fleet management, the art to writing an effective RFP, and more. The first day also includes the opening keynote The Hero Effect - Being your best when it matters the most, by Kevin Brown, professional leadership speaker. The keynote will address how to best achieve professional and personal goals, with a focus on growing results through expanding goal vision.
The second day, Tuesday, Sept. 15, is highlighted by The Winner’s Circle Panel, in which NAFA’s Fleet Excellence Awards (FLEXY) winners and NAFA Members tying for first place on the 100 Best Fleets list will discuss their award-winning fleet strategies. Following this are more concurrent industry panels, including how fleets can set the right expectations and goals for senior leadership, how new players in the automotive industry can support fleet management, and how fleet managers can benchmark key aspects of shop operations.
Later on Tuesday are concurrent sessions on how coaching and technology can create an effective safety culture, way to manage EV charging, and how to lead fleet through effective communication. This will be followed by a U.S. legislative update from Pat O’Connor, legislative counsel, NAFA Fleet Management Association.
The third day, Wednesday, Sept. 16, will kick off with a presentation on titled Fleet Response to COVID-19 Pandemic, where fleet managers from the corporate, government, utility, university, and law enforcement sectors will discuss and debate what worked well and what failed them in their fleet response to the pandemic. Concurrent sessions that day will focus on lifecycle cost analysis for managing fleet, how government regulations may be impacting fleet, enhancing security and transparency in a connected fleet strategy, and a case study on improving maintenance operations.
The final day, Thursday, Sept. 17, will include a State of the Fleet Industry panel discussion that will provide a high level overview of current conditions within the fleet industry. This will be moderated by Mike Antich, editor and associate publisher of Automotive Fleet magazine, and will feature a high level overview of current conditions within the fleet industry from the leadership of NAFA Fleet Management Association, the Automotive Fleet & Leasing Association (AFLA) and NTEA - The Association for the Work Truck Industry.
Concurrent sessions on the final day include success stories on fleet right-sizing, three key factors in law enforcement shop operations, and a session on work-life balance tips.
There will also be a virtual expo hall and chat lounges available for attendees through the week, continuing NAFA's emphasis on networking opportunities.
More Operations

How to Manage Conflict for Your Fleet Operations
Conflict management is becoming a core leadership skill. Here are five strategies fleet leaders should know.
Read More →
Turning Connected Vehicle Data Into Decisions That Matter
Fleet leaders have more data than ever, but turning that data into clear, actionable decisions remains a challenge. This white paper shows how leading organizations are using connected vehicle data to improve safety, reduce costs, and optimize fleet performance. Learn how to turn insight into action across your fleet.
Read More →
Cameras, Safety and Insurance: From Reactive Claims to Real-time Prevention
Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Learn more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab.
Read More →Are You Tracking Your Fleet's True Total Cost of Ownership?
Bobit Business Media surveyed 190 fleet professionals and found that while most fleets are tracking costs, fragmented systems and data gaps are keeping true TCO visibility out of reach. With rising pressure to control spend in an increasingly volatile environment, the gap between what fleets think they know and what the data actually shows is wider than you might expect. See how your peers are managing costs today and where the industry still has room to improve.
Read More →
Turn Fleet Data Into Smarter Decisions
Fleet leaders have access to more operational data than ever, but disconnected systems and unclear metrics often slow decision-making instead of improving it. This article outlines five practical steps fleets can take to transform fragmented data into actionable insights that improve planning, safety, utilization, and long-term performance.
Read More →
Hybrids: Electrification Without the Challenges
For fleet managers, fuel is one of the biggest line items in the budget — and it's one hybrids can shrink without changing how your people work. Download the eBook to see the numbers, understand the technology, and get a step-by-step guide to making the switch.
Read More →
How NOV Uses Telematics to Improve Fleet Safety Across 160 Locations
James Victory of NOV discusses how the company manages fleet safety, maintenance, and telematics across more than 150 locations supporting oilfield operations throughout the U.S.
Read More →
Fleet Meets: Steven Santostasi
This edition of the Fleet Meets series features Steven Santostasi, the current TSP channel manager for Ford Pro.
Read More →
Why Fleet Managers Are Replacing Departmental Vehicles with Shared Motor Pools
Departmentally assigned vehicles often create hidden costs through underutilization, poor visibility, and increased administrative burden. This white paper explores how shared motor pool strategies help fleets reduce costs, improve accountability, and optimize vehicle utilization.
Read More →Soap Box Derby Challenge: Assembling the Crew
Meet Gabriel, Matthew, and Angel — the team helping bring this soap box derby build to life.
Read More →
