2 Chrysler Group Products Top 2002 Quality Index
Two Chrysler Group products rank No. 1 in Strategic Vision's 2002 Total Quality Index (TQI). For the second year in a row, the Chrysler PT Cruiser topped the list in the Compact Car category, while consumers voted the Dodge Dakota the best Compact Pickup for the fourth consecutive time.
TQI measures satisfaction according to the entire experience of buying, owning and driving a new vehicle. This year's TQI survey asked 46,900 buyers of 2002 model-year vehicles about the overall quality of their ownership experience, including factors such as vehicle performance and handling. In its eighth year, the 75-question survey was given to buyers 90 days after they purchased their new cars or trucks.