The Car and Truck Fleet and Leasing Management Magazine

Chrysler Recalling Minivans for Overheating and Fire Risk

May 12, 2014

Photo of 2014 Dodge Grand Caravan courtesy of Chrysler Group.
Photo of 2014 Dodge Grand Caravan courtesy of Chrysler Group.

Chrysler Group LLC is recalling 644,850 2010-2014 model-year Chrysler Town & Country and Dodge Grand Caravan vehicles because the vent window switch in the driver's door armrest is prone to overheating, the National Highway Traffic Safety Administration reports. This condition poses a fire risk.

The recall affects vehicles manufactured from Aug. 25, 2010, through Oct. 31, 2013.

Chrysler dealers will replace the vent window switch with a newer version, free of charge. The recall is expected to begin next month.

Vehicle owners can reach Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.

Twitter Facebook Google+


Please note that comments may be moderated. 
Leave this field empty:

  1. 1. Reza [ December 18, 2014 @ 08:00AM ]

    Local Dealership has disconnected our switch last June and we are still waiting for replacement part to arrive on our 2014 van. I am very disappointed at chrysler since they can not resolve such a simple safety recall and send the replacemeht part. We can not open our vent windows for past 6 month!

  2. 2. Bill Dearmore [ January 01, 2015 @ 06:39PM ]

    As of about the middle of November 2014 my Chrysler dealer told me there was NOT a switch available. Does anyone have any info about when the switch will be available? This ticks me off, they have known about this for a LONG time and no switch yet as far as I know.

  3. 3. Jeffrey [ April 09, 2015 @ 06:16AM ]

    I have a 2011 van. I had my van in for service in August of 2014. They took it upon themselves to disconnect my switch and put on the receipt that I requested it to be disconnected. I did not make a big deal about it because I figured the part would soon be in. I have made several inquiries regarding the part and get the same answer, "The part is not available yet." No further information available. When you call 1-800-992-1997 they won't even answer the phone regarding recall P25. You just get a recording over and over telling you that the next available representative will be with you. How does Chrysler get away with this?


Fleet Incentives

Determine the actual cost of owning and running a vehicle in your fleet. Compare vehicles by class and model.

Sponsored by

Bob Graham joined ARI – Automotive Resources International in 1973. He began in the new-vehicle ordering area, moved to the maintenance management department, then to vehicle remarketing where he became manager, director, and then vice president in 2010.

Read more

Accident Costs Calculator

Use this calculator to see how much extra sales revenue your company needs to generate to make up for the profits lost as a result of fleet accidents.
Launch Accident Cost Calculator 

Up Next

More From The World's Largest Fleet Publisher