The Car and Truck Fleet and Leasing Management Magazine

CEI Improves ClaimsLink Application

May 04, 2009

TREVOSE, PA --- The CEI Group Inc. (CEI), a provider of technology-enhanced vehicle accident, driver safety and fleet risk management services, said it has improved its ClaimsLink Web-based application. 

The accident claims-tracking application has a new logo, brighter graphics and new features that make it easy to identify the savings CEI generates on vehicle repairs, the company said. The savings features include: 

-- A "You've Got Savings" icon and dollar figure that appears on the summary page of every claim file, where CEI's in-house staff of appraisers have reduced costs from initial repair estimates. 

-- A link to a detailed breakdown of how the savings were achieved. 

-- A report that shows customers all of their savings over any time frame.

"Our clients rely on us to save them money on accident repairs, and these new features let them see what we're doing for them day to day and over the long haul," said Vincent Brigidi, director of commercial operations for CEI.  

In 2008, CEI's review of repair estimates generated more than $14 million in savings for the company's accident management clients, he noted. CEI's staff of licensed appraisers searches for the most cost-efficient approach to every repair, including the use of alternative parts and repair techniques, Brigidi said. 

ClaimsLink's new branding features a logo with a stylized steering wheel for the initial "C" and a bright green graphic scheme. The color refers both to the cost savings CEI clients enjoy and to ClaimsLink's environmentally friendly, paperless approach to recordkeeping, the company said.  

"ClaimsLink provides an alternative to printing out documents such as estimates, photos and invoices. It's always been a 'greener' choice," said Irena Dmitry, CEI senior manager of marketing communications. Since ClaimsLink's launch in 1999, the application has made over 4.2 million accident and MVR images available to CEI's clients over the Internet. 

CEI's provider network includes about 4,000 collision and glass repair shops in North America, including more than 800 truck collision repair centers. 


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