The Car and Truck Fleet and Leasing Management Magazine

ARI Opens Technology and Innovation Center

June 23, 2016

Mindy Holman, chairman of the board for ARI, officially cuts the Ribbon on ARI's Technology & Innovation Center. (PHOTO: ARI)
Mindy Holman, chairman of the board for ARI, officially cuts the Ribbon on ARI's Technology & Innovation Center. (PHOTO: ARI)

ARI, a global fleet services provider specializing in complex car and truck fleets, opened the ARI Technology and Innovation Center in Mount Laurel, N.J. 

The 107,000 square foot building was designed to inspire new ideas and solutions that help companies around the world improve their overall bottom lines by saving money on their fleets. Located in the same corporate center as the company’s global headquarters, the Technology and Innovation Center will be home to the company’s 200-plus member information technology team.

Additionally, a state-of-the-art call center enables ARI’s team of technicians to streamline their workflow and manage call time through the use of real-time metrics and data that is visible from the one-of-a-kind Command Center. A significant number of ARI’s 400-plus ASE certified technicians will call this new building home. The center also houses sales, marketing, and Partners In Excellence, the team responsible for ARI’s quality management and employee engagement programs. 

“We are very proud and excited to officially open the ARI Technology and Innovation Center,” said ARI President Chris Conroy. “This new building represents our company’s steadfast commitment to investing in both our people and the latest technologies to the benefit of our clients. We know that if we support our employees by providing them with world-class facilities and the tools to drive innovation, they will continue to develop the kinds of industry-leading solutions that our customers and the marketplace have come to expect from us.” 

According to ARI, one-quarter of the company's operating budget is devoted to the development and implementation of technology and information systems that provide vital insight into every aspect of its clients’ fleets and drivers. 

“Some companies in fleet management world are just now realizing how critical Big Data and technology are to our industry. But that is something we have known for more than a decade, and our commitment to continually leading through investment and innovation has put us – and more importantly, our customers – out in front of the rest,” Conroy said.  

The Technology and Innovation Center has room for 650 employees and is currently is home to approximately 550 individuals. The company also sought to incorporate many of the standards of the U.S. Green Building Council’s LEED recommendations, including the use of LED lighting throughout the building which is responsive and will shut off if the natural light reaches sufficient levels as well as the installation of water efficient low flow fixtures.

“At the end of the day, this is really about our people,” said Conroy. “We know that by investing in our people, by giving them a workspace that allows them to achieve and excel, that will pay dividends far beyond what any balance sheet can measure. And that, in turn, will result in great products, solutions, and service for our clients – and that is our ultimate goal.”

In addition, ARI announced that over the next several months it plans to unveil several technology solutions that will offer new ways to uncover cost savings in a company fleet. 

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