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PHH Arval Wins 2009 Global Six Sigma & Business Improvement Award

October 23, 2009 - Press Release

SPARKS, MD - PHH Arval, a subsidiary of PHH Corporation, has won a 2009 Global Six Sigma & Business Improvement Award for improvements made to the vehicle ordering process through Rally to Results, PHH's process improvement program. The focus of this elite awards program is to demonstrate to the global business community the real results and excellence which organizations achieve through the successful deployment of Six Sigma programs.

PHH's nomination was selected by the judges from among all the entries for one of the top awards in the program, "Best Application of Lean Tools within a Business Excellence Project." PHH Rally to Results combines Six-Sigma methodology, service-oriented process improvement techniques, and advanced technology to deliver measurable results to PHH's fleet clients. The award recognized PHH's ability to apply its techniques and methodology to transform processes that matter to its clients. In addition to receiving this judge's choice award, PHH was also named a Finalist in the "Best Project Achievement in Sales, Marketing or Customer Experience" category.

This past spring, PHH's Rally to Results program won the Equipment Leasing and Finance Association's 2009 Operations & Technology Award, which spotlights the best process improvements in the equipment leasing and finance industry.

John Karolenko, PHH Arval vice president in charge of Rally to Results, said, "Rally to Results is unique in the marketplace in the way it places service delivery and customer satisfaction ahead of the more traditional advances in productivity and cost reduction. We utilize Six Sigma techniques, but focus on what's most important to our clients in terms of their metrics, productivity and satisfaction. We're proud and honored to receive The Global Six Sigma & Business Improvement Award as additional confirmation that our continuous improvement program is achieving results worthy of industry recognition.

"The Global Six Sigma & Business Improvement awards are organized by WCBF, an organization that produces the industry's most extensively researched, high-quality Lean & Six Sigma events. These awards are given to the most outstanding organizational achievements through the deployment of business improvement programs. The Global Six Sigma and Business Improvement Awards are judged by a panel of independent business improvement experts and practitioners. For more information, visit

About PHH Arval

PHH Arval, a subsidiary of PHH Corporation, is a fleet management services provider in the United States and Canada. PHH Arval provides outsourced fleet management solutions to corporate clients, including nearly one-third of the Fortune 500 companies. Through consultative expertise, flexible customer service, and award-winning Internet technology, PHH Arval helps clients reduce costs and increase productivity. For more information, visit, or call 800 ONLY PHH.

About PHH Corporation

Headquartered in Mount Laurel, New Jersey, PHH Corporation is an outsource provider of mortgage and vehicle fleet management services. Its subsidiary, PHH Mortgage, is one of the top five retail originators of residential mortgages in the United States1, and its subsidiary, PHH Arval, is a fleet management services provider in the United States and Canada. For additional information about the Company and its subsidiaries please visit our website at


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