The Car and Truck Fleet and Leasing Management Magazine

AFLA 1990

November 1995, by Staff

April 1990- 23rd Annual Conference


Date:
April 19-22
Location: Houston, J.W. Marriot Hotel
Theme: "Launching the 90s"

The following is an article that appeared in the June 1990 issue of Automotive Fleet.

Themed "Launching the '90s." the Automotive Fleet & Leasing Association held its annual meeting at the J.W. Marriott Hotel in Houston, April 19-22, attracting 240 attendees.

The convention was kicked off by keynote speaker Jack Kolb, chairman of ARI, who discussed, among other topics, the consolidation of the vehicle leasing industry through acquisitions and mergers which he predicted would probably continue. In addition, Kolb spoke on the increasing importance of customer service on the part of vehicle lessors. "Service is the most explosive area of growth from both the lessee and lessor viewpoint," said Kolb. "Computerized individual service and listening to the concerns of the customer will be the hallmarks of excellent service in the 1990s."

Kolb also touched upon a recent development in lessee services, known as "total fleet management programs," where a lessor handles the day-to-day administration of a client's fleet. "Although there is a need to develop a closer partnership between the lessee and lessor, you can't replace the fleet manager. There will always be a need for an in-house manager," said Kolb.

Twitter Facebook Google+

Comments

Please note that comments may be moderated. 
Leave this field empty:
 
 

Fleet Incentives

Determine the actual cost of owning and running a vehicle in your fleet. Compare vehicles by class and model.

FleetFAQ

Fleet Tracking And Telematics

Todd Ewing from Fleetmatics will answer your questions and challenges

View All

 

Fleet Management And Leasing

Merchants Experts will answer your questions and challenges

View All

 

Sponsored by

Four Wheels was the original company name of the leasing giant now known as Wheels Inc.

Read more

Blog

Market Trends

Mike Antich
Institutionalizing Cost-Control Strategies

By Mike Antich
Senior management exerts intense pressure on fleet managers to control and/or reduce vehicle acquisition and operating expenses. To accomplish this, a fleet managers can pursue three different cost-control strategies — cost savings, cost deferral, or cost avoidance. In order to implement a successful cost-control strategy you need to institutionalize the mechanisms to curb money-wasting behaviors.

Lessons Learned from Great Fleet Managers

By Mike Antich

View All

Driving Notes

Amy Winter-Hercher
2017 Hyundai Ioniq Electric

By Amy Winter-Hercher
Hyundai brings a strong competitor to the battery EV segment with its new Ioniq Electric sedan. On a full charge, it gets 124 miles MPGe and is one of the larger electric vehicles at 176 inches in length.

2017 Nissan Rogue Sport

By Paul Clinton

View All

Nobody Asked Me, But...

Sherb Brown
Who’s Up Next?

By Sherb Brown
Are you taking the time to keep an eye out for the person who is going to fill your chair when you decide to move on?

Keeping Your Eyes on the Prize

By Sherb Brown

View All

Data Points

Dylan Brown
Does Telematics Branding Translate to Adoption?

By Dylan Brown
We asked over 750 fleet professionals questions about the prevalence of each provider in the market and their brand recognition.

How Fleet Size Dictates Telematics Needs

By Dylan Brown

View All

In Memoriam: Coach's Insights

Ed Bobit
Thinking of the Newbies of the Future

By Ed Bobit
A lot has changed in the past 10-15 years, so we can only imagine this momentum will continue into the next decade-plus. How will this change impact the fleet manager of tomorrow?

Managing a Car vs. Work Truck Fleet

By Ed Bobit

View All

STORE

Up Next

More From The World's Largest Fleet Publisher