When fleets are choosing a telematics provider, a crucial, yet often overlooked investigation is the level and types of support to expect after signing a contract. In this Fleet Momentum episode, Fleet Group Editor Chris Brown discusses with Sean Mahar, sales director for Quartix, how fleet should approach this issue with potential telematics providers.
Fleet Momentum videos are designed to shine a spotlight on key industry leaders, trends, and products for fleet management.
Topics
Background on Quartix, a telematics service provider
Quartix’s U.S. market strategy
How Quartix onboards new fleet clients and understands their needs
What customers can expect when contacting support, particularly during the installation process
The onboarding process: contract signing to installation, training, and support
How customer service is handled for fleet customers working through resellers
💡 Learn more about Quartix. This episode of Fleet Momentum is sponsored by and created in partnership with Quartix 🤝
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