THE CAR AND TRUCK FLEET AND LEASING MANAGEMENT MAGAZINE
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Delivery Delays

High-Roof Vans Causing OTD Delays

Railroad backlogs impacted ship-thru units requiring upfitted equipment in the 2015-MY. Not only is there a rail-car shortage, but there were also logistical delays in loading and unloading rail cars due to the higher volume of high-roof vehicles. The limited number of rail cars that can accommodate the larger, high-roof vans created a backlog at assembly plants and caused delays in shipping to and from upfitters.

OEMs Improve Quality Hold Process, But More Needs to be Done to Avoid Backlogs

The good news is the management of quality holds by OEMs has improved tremendously in the 2014-MY. However, much more still needs to be done. As has been the case for the past several model-years, lengthening OEM quality holds continue to adversely impact fleet order-to-delivery (OTD) times by incurring added costs due to missed residual timing, repair costs to older vehicles still in service, and rental expenses