THE CAR AND TRUCK FLEET AND LEASING MANAGEMENT MAGAZINE
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Customer Service

Choosing a GPS Tracking System

With the number and variety of solutions on the market, fleet managers need to carefully consider how both the solution and its providers will help it meet today’s and tomorrow’s challenges.

Spireon Wins Second Customer Service Award

Spireon has been named a winner in the 2019 Excellence in Customer Service award for technology of the year by the Business Intelligence Group, the telematics provider has announced.

Telematics rEvolution: Beyond the Vehicle

Connected-vehicle technology touches nearly aspect of fleet-based businesses. Plug in to discover all the ways big data, systems integrations, and new and exciting features are driving safety, efficiency, and productivity for automotive fleets.

Volvo Offers Connected Roadside Assistance

Volvo has begun offering a connected roadside assistance program that allows drivers to track help that's on the way through a ride-sharing-style interface, the company has announced.

How to Avoid Stagnating as a Fleet Manager

We all, at some point and in some of our endeavors, stagnate, and fleet managers are not immune. Here are some ideas to help fleet managers keep their careers full of new and fresh ideas, and make work a good deal more satisfying.

Successful Fleet Managers Excel as Servant Leaders

Internal users are too often treated by some fleet managers as a captive audience that can be dictated to and shown little respect; however, it is important to remember the reason your fleet department exists is to support user departments. You are the business partner of these departments that rely upon you to provide superb customer service to help them fulfill their daily tasks.