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Customer Service

Matt Dyer discusses his strategy as CEO of LeasePlan USA centered on the Customer First program, implementing a digital transformation roadmap, creating flexible mobility solutions, and sustainability with a focus on EVs.

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Fleet Response Promotes Two Leaders

Fleet Response has promoted Roger Cervenka to vice president of client services and Kari Hagan to director of client development, the Cleveland-based company announced.

How to Choose a GPS Tracking System

It can be a cumbersome task choosing the right GPS tracking system. Read this comprehensive guide so that you can find the right fit for you.

Spireon Wins Second Customer Service Award

Spireon has been named a winner in the 2019 Excellence in Customer Service award for technology of the year by the Business Intelligence Group, the telematics provider has announced.

Telematics rEvolution: Beyond the Vehicle

Connected-vehicle technology touches nearly aspect of fleet-based businesses. Plug in to discover all the ways big data, systems integrations, and new and exciting features are driving safety, efficiency, and productivity for automotive fleets.

Volvo Offers Connected Roadside Assistance

Volvo has begun offering a connected roadside assistance program that allows drivers to track help that's on the way through a ride-sharing-style interface, the company has announced.