Matt Dyer discusses his strategy as CEO of LeasePlan USA centered on the Customer First program, implementing a digital transformation roadmap, creating flexible mobility solutions, and sustainability with a focus on EVs.
Fleet Response has promoted Roger Cervenka to vice president of client services and Kari Hagan to director of client development, the Cleveland-based company announced.
As part its commitment to customer experience, Daimler Trucks North America has created an entirely new customer experience organization, naming Paul Romanaggi as chief CX officer.
Telematics can have direct, tangible benefits for your bottom line, allowing you to set yourself apart from your competitors while improving efficiency and productivity.
It can be a cumbersome task choosing the right GPS tracking system. Read this comprehensive guide so that you can find the right fit for you.
Spireon has been named a winner in the 2019 Excellence in Customer Service award for technology of the year by the Business Intelligence Group, the telematics provider has announced.
Connected-vehicle technology touches nearly aspect of fleet-based businesses. Plug in to discover all the ways big data, systems integrations, and new and exciting features are driving safety, efficiency, and productivity for automotive fleets.
The second annual User Conference saw GPS Insight executives and other industry experts discussing transitioning from a customer service approach to a customer experience approach, among other issues.
Volvo has begun offering a connected roadside assistance program that allows drivers to track help that's on the way through a ride-sharing-style interface, the company has announced.
Two out of three consumers won't use a home service professional again if they aren't technologically savvy, according to a new Verizon Telematics survey of 1,026 U.S. consumers.
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