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CAR 2024: An expert executive from JD Power shares the global firm’s latest analytics and insights on the used and new vehicle markets and the current and future state of electric vehicles.
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A recent JD Power reliability study shows users find electric vehicles far more troublesome than gasoline and hybrid vehicles.
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The 2022 J.D. Power annual Initial Quality Study revealed that the supply chain disruptions caused by the COVID-19 pandemic contributed to vehicle problems, hitting a record high in the 36-year history of this benchmark study.
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A new report says that new vehicle quality is at a record low thanks to supply constraints, and with lost production and low sales forecasts, what does that mean for the industry? Find out in this week's video!
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According to the brand’s 2022 U.S. Initial Quality Study, vehicle issues see a record decline over the past year, while EV owners report more problems compared to the average car.
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New-vehicle quality in 2019 stayed flat, marking the first year without improvement since 2014, according to J.D. Power's latest Initial Quality Study. More brands worsened than improved over the past 12 months.
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The quality of new vehicles has improved again with the 2018 model year, and Genesis, Kia, and Hyundai rank at the top of the J.D. Power 2018 U.S. Initial Quality Study, which measures problems in the first 90 days of ownership.
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Five segment-winning Kia vehicles include the Soul (Compact Multi-Purpose Vehicle), Forte (Compact Car), Cadenza (Large Car), Niro (Small SUV), and Sorento (Midsize SUV).
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Consumer Reports has ranked Audi, Subaru, and Lexus as the top three vehicle brands. The publication rated vehicle brands based on overall performance, road testing, and predicted reliability results for each tested vehicle model of the car brand.
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For the first time in nearly a decade, concerns about reliability have increased as a reason consumers avoid certain vehicle models, a recent J.D. Power survey has shown.
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