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The forces that disrupted growth in 2025 are beginning to settle. Entering 2026, fleets should expect gradual improvement, not a return to pre-volatility conditions.
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AF Editor Mike Antich discusses managing such issues as acquisitions, extended lifecycles, and rising maintenance and labor costs with Kimberly Fisher, global fleet director for NOV, a major oil and gas services company.
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The earlier COVID lockdowns precipitated a perfect storm that amplified pandemic-induced labor constraints and that exacerbated the pre-existing shortages of automotive service techs and CDL drivers for Class 3-8 trucks.
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Part and labor prices have increased 4-8%, while part and labor availability have decreased. Due to difficulties sourcing replacement vehicles, fleets are keeping units in service longer. This caused repair spend to increase in 2021.
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Part and labor prices have increased 4-8%, while part and labor availability have decreased. Due to difficulties sourcing replacement vehicles, fleets are keeping units in service longer, causing repair spend to increase in 2021
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The vehicle maintenance and repair industries are experiencing a skilled labor shortage as technicians in the Baby Boomer demographic retire in greater numbers than those replacing them. The skilled labor shortage requires shops to pay more for skilled technicians, which translates into higher shop labor rates.
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The robust economy is creating record numbers of new jobs and a subsequent labor shortage that is being exacerbated by the large wave of Baby Boomer retirements, but some see uncertainty of future market conditions.
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Vehicle quality continues to improve and extended powertrain warranties have covered some expensive repairs, which occur at higher mileage. Although quality has increased, vehicles are becoming more complex, especially with the proliferation of new onboard technologies. In this context, what follows are the top 15 maintenance trends for passenger cars that are facing commercial fleet managers in 2013 and beyond.
Read More →TORRANCE, CA - Many fleets are incurring additional miles on vehicles due to increased business activity, which has added to fleets' costs with increased repairs and replacement cycling.
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