Automotive Fleet
MenuMENU
SearchSEARCH

Work Demands Contribute to Distracted Driving Behaviors

Drivers continue to struggle to obey state laws that prevent cell phone use, due in part by demands or pressure from work that lead drivers to read or send emails while driving.

December 3, 2020
Work Demands Contribute to Distracted Driving Behaviors

Drivers continue to struggle to obey state laws that prevent cell phone use, due in part by demands or pressure from work that lead drivers to read or send emails while driving.

Photo: NSC

3 min to read


Drivers continue to struggle to obey state laws that prevent cell phone use, due in part by demands or pressure from work that lead drivers to read or send emails while driving, according to a survey released by the National Safety Council (NSC) and TRUCE Software.

In the survey of 2,001 registered drivers ages 25 and older across the country, 46% say “demands or pressure from work” leads them to glance at, read, or send emails while driving. 

Ad Loading...

Further, NSC and TRUCE said it urges employers to promote a safe driving culture, something the survey indicated many companies may not foster effectively enough. Since October is Distracted Driving Awareness Month, NSC and the observation’s lead sponsor, TRUCE, a company dedicated to decreasing workplace distraction and improving worker safety, are urging employers to enact distracted driving policies at their workplaces to compensate for many drivers’ unwillingness to adhere to state laws.

“Employers are in a unique position to influence behaviors across large groups of individuals by making sure they have the right policies in place and the tools to enforce those policies, changing not just what happens behind the while but also how the rest of the organization communicates with their driving coworkers,” said Joe Boyle, CEO of TRUCE.

The study also observed that approximately 62% of drivers are “very willing” to obey cell phone use laws.

Thousands die each year in distracted driving crashes, though National Safety Council investigations show these crashes are significantly underreported and undercounted, according to the coucil. Despite 48 states banning texting while driving, and 25 states banning handheld use, drivers responding to the NSC-TRUCE survey indicated it will take more than laws to change their behaviors.

Approximately, 61% said they would need to be involved in a near-miss – and 59% said they would have to be involved in a fatal crash – to be dissuaded from using technology while driving. Another 58% cited state laws and 52% cited federal laws as being enough to change behavior. Encouragingly, 56% said they believe employers policies are effective distracted driving deterrents.

Ad Loading...

Other important findings from the poll include:

  • More than 65% of drivers would be willing to turn around to get their phone if they realize they didn’t have it within the first 15 minutes of driving.

  • 81% of drivers said they’ve seen other drivers almost cause a crash because they were distracted.

  • 59% of respondents say pressure from family would motivate them the most to answer or make a cell phone call while driving.

  • Nearly 14% of drivers admitted they would participate in video chat or watch streaming video if there were no laws prohibiting it.

  • 32% of drivers still think they can use their phone safely as long as they pay attention to the road.

Also, 57% say that if their vehicle came pre-set with solutions to eliminate distraction while driving, they would not turn the features off.

More Safety

A person with hands on the steering wheel driving
Safetyby Judie NuskeyMay 15, 2026

The Distractions You Can’t Turn Off: What Drivers Face Outside the Vehicle

Fleet drivers face constant visual, cognitive, and environmental interruptions the moment they hit the road. From roadside chaos to mental fatigue and digital overload, today’s biggest driving risks often come from outside the vehicle itself.

Read More →
Hail covers the windshield and hood of a black vehicle with text overlay about FLASH Weather AI’s new hail prediction model.
Safetyby News/Media ReleaseMay 13, 2026

FLASH Weather AI Launches First Deep-Learning Hail Prediction Model With High-Resolution Forecasting

FLASH Weather AI has launched a first-of-its-kind hail prediction model capable of forecasting hail size and arrival time at 1-kilometer resolution up to 55 minutes ahead, giving fleets and insurers critical time to prepare for severe storms.

Read More →
Coca-Cola fleet executive smiling beside graphic text reading “Rolling Dollar Signs” about the company’s trucking and fleet strategy.
Safetyby Chris BrownMay 12, 2026

How Coca-Cola United Protects Its Fleet from Growing Legal Risk

As litigation risk rises, vehicles are increasingly targeted. This Coca-Cola bottler shares how it’s reducing exposure through driver training, technology, and a proactive risk management approach.

Read More →
Ad Loading...
Two trucking industry workers talk in front of semi-trucks beside text reading, “The issue isn’t lack of safety technology — it’s lack of alignment.”
SafetyMay 12, 2026

How to Speak the Same Language on Fleet Safety

Drivers, supervisors, and data often speak different safety “languages.” Getting on the same page will drive better results.

Read More →
pictures of a lock with the words Cybersecurity 101
Safetyby Jeanny RoaMay 11, 2026

Fleet Cybersecurity 101: What You Need from Your Technology Vendors

From identity management to third-party certifications, the right technology partner should make security easier to manage. Here are the three building blocks that fleet managers need to stay in control as connected systems scale.

Read More →
Chris Brown sits across from safety experft at Lifesaver mobile in an interview about distracted driving and phone use tech.
Safetyby Chris BrownMay 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Distracted driving remains one of the most persistent risks in fleet operations. New approaches focus on removing mobile device use entirely while adding real-time safety support.

Read More →
Ad Loading...
Safetyby Jeanny RoaApril 15, 2026

Distracted Driving in the Age of Smart Tech – Part 2

As distraction risks evolve, fleets are turning to smarter, more connected technologies to better understand what’s happening behind the wheel. Part 2 explores how these tools are helping identify risky behaviors and improve visibility across operations.

Read More →
Safetyby Jeanny RoaApril 11, 2026

 Data Rights, Risks, and Responsibilities After a Crash

What fleets capture to improve safety can also expose them in litigation, forcing leaders to rethink how data is managed, stored, and shared.

Read More →
Driver holding a phone while steering, illustrating distracted driving and the importance of mental awareness and attention on the road for fleet safety.
Safetyby Judie NuskeyApril 10, 2026

From Distraction to Detection: Strengthening Awareness in Fleet Drivers

Distracted driving is often measured by what we can see—phones in hand, eyes off the road. But what about the distractions we can’t? A recent incident raises a bigger question about awareness, attention, and why subtle risks so often go unnoticed.

Read More →
Ad Loading...
Safetyby StaffApril 8, 2026

Lytx 2026 Road Safety Report

While serious crashes are declining, a rise in minor incidents and ongoing risk hotspots underscore the need for continued fleet safety investment.

Read More →