Automotive Fleet
MenuMENU
SearchSEARCH

Verizon Enhances Fleet Management and Field Service Solutions

NEW YORK - Verizon Enterprise Solutions' enhanced offerings combine location management, cloud services, and tablet-based solutions to meet the unique challenges in operating fleets.

by Staff
August 9, 2012
3 min to read


NEW YORK – When it comes to managing a dispersed, mobile workforce of professionals or a fleet of vehicles essential to transporting goods and services, businesses often face roadblocks to productivity and performance. That’s why Verizon is enhancing Field Force Manager and Fleet Control to help companies achieve greater returns - from managing mobile workforces to fleets on the street.

Verizon’s enhanced offerings combine location management, cloud services and tablet-based solutions to meet the unique challenges in operating fleets. The offerings feature:

Ad Loading...
  • A new version of Verizon’s Field Force Manager, the company’s flagship workforce management application, helps companies manage and empower employees in the field with work tools and new enhancements for use on smart phones and tablets across various mobile operating systems.

  • An enhanced Verizon’ Fleet Control application, which can now be combined with a rugged, secure enterprise tablet pre-loaded with transportation and company-specific applications to help manage fleets and operations in the field.

“Rising fuel and labor costs are making it increasingly challenging for businesses to meet profit targets while complying with government and industry regulations,” said Mike Palmer, vice president of product strategy and global alliances for Verizon Enterprise Solutions. “Verizon recognizes the challenges and opportunities associated with getting mobile workforces safely and on time to their next destination. For many of our customers, the fleet is the core of the organization, and Verizon works closely with them to develop solutions that have a real impact on operations and ultimately the bottom line.”

Field Force Manager Empowers Employees in the Field

Verizon is rolling out an advanced version of its workforce management solution that leverages the power of smartphones and tablets to provide employees more work tools in the field, including electronic forms, location-based services, mobile timecards and job dispatch. The enhancements includes substantial design, functionality and feature enhancements that make the software even easier to use and provide faster and easier ways to access and share critical data about the business, including giving fleet managers near-real time visibility into operations through a cloud based management application.

Workers in the field can now easily clock into shifts, accept jobs and update status when completed, and submit electronic forms with barcodes, pictures and signatures for proof of service. At the same time, their managers – using cloud computing technology – can keep tabs on business activities in the field and make quicker decisions, such as rerouting the nearest worker to a new job when a customer needs service. Verizon also is also offering Field Force Manager in a kit with rugged enterprise handhelds and machine-to-machine data plans.

Fleet Control Keeps Fleet Operations Rolling

Verizon is making its Fleet Control solution available on the rugged secure enterprise blank tablet – a “blank slate” that can be tailored for individual customer needs. By combining Verizon’s leading wireless network with fleet management software, mobile workers and fleet managers can benefit from a robust mobile work tool ideal for use in and out of the truck.

Ad Loading...

With Fleet Control, which is a build-to-order solution ideal for both private and for-hire fleets, transportation and distribution businesses can leverage technology to redefine the everyday driver experience while monitoring vehicles and drivers, optimizing routes, simplifying driver inspections, managing speed and fuel consumption, and helping to remain compliant with regulatory reporting requirements. Fleet Control also comes with a series of other optional applications that can improve business operations and can integrate with new or currently used proof of delivery applications.

Verizon Enterprise Solutions creates global connections that generate growth, drive business innovation and move society forward. With industry-specific solutions and a full range of global wholesale offerings offered over the company's secure mobility, cloud, strategic networking and advanced communications platforms, Verizon Enterprise Solutions helps open new opportunities around the world for innovation, investment and business transformation. Visit verizon.com/enterprise to learn more.

More Operations

A shot of a Volvo electric vehicle with a man charging it in front of a residence.
SponsoredAugust 1, 2026

Top 50 Executive Fleets

It is that time of year again! Time for the 2026 list of the Top 50 Executive Fleets, presented by Automotive Fleet and Volvo as part of its annual Fleet 500. Download now to see this year's list of companies!

Read More →
Gary Van Orden Retirement
Operationsby Jeanny AbrahamJuly 31, 2026

Gary Van Orden Retires After Nearly Four Decades in Commercial Fleet

From answering customer calls at Ford Motor Company to leading fleet sales across multiple OEMs and a fleet management company, Gary Van Orden's career reflects nearly four decades of leadership in commercial fleet.

Read More →
an Automotive Fleet podcast thumbnail
OperationsJuly 31, 2026

How Stellantis Plans to Get Ahead of Fleet Downtime

Vehicle acquisition may grab the headlines, but fleet uptime increasingly determines operating success. Darren Bradshaw of ‪Mopar‬ North America gives the details.

Read More →
Ad Loading...
A lineup of Hyundai vehicles with overlay text announcing the 2027 Commercial Fleet Program, highlighting new fleet incentives for eligible commercial and government buyers.
Operationsby News/Media ReleaseJuly 31, 2026

Hyundai Releases 2027 Commercial Program Incentives 

The 2027 Model Year "Fleet Street Incentives" are available to commercial and government fleets.

Read More →
Chris Brown of Automotive Fleet and Lauren Fletcher of Work Truck pose beside a Soap Box Derby car in a Team Brown vs. Team Fletcher race graphic benefiting The Hourglass Foundation.
Operationsby News/Media ReleaseJuly 30, 2026

It's All Downhill from Here! Fleet Industry Raises $22,000 for Skilled Trades Scholarships

Work Truck’s Lauren Fletcher and Automotive Fleet’s Chris Brown turned a friendly racing rivalry into $22,000 for automotive technology and skilled trades scholarships.

Read More →
Commercial Fleet
SponsoredJuly 23, 2026

The Top 300 Commercial Fleets

The Top 300 Commercial Fleets: See the List

Read More →
Ad Loading...
Cover of the "Top 50 Green Fleets" report presented by Automotive Fleet and Inspiration Fleet, featuring an aerial nighttime photo of a lit highway interchange with looping ramps.
SponsoredJuly 16, 2026

The Top 50 Green Fleets

The List Is in: The Top 50 Green Fleets

Read More →
A car dealership with added inscription "Every fleet vehicle eventually becomes local."
Operationsby Chris BrownJuly 15, 2026

Your Local Dealer Knows More Than You Think

Your local dealer can provide an information advantage that extends well beyond courtesy deliveries.

Read More →
Portrait of Austin Schutte, founder and CEO of Anew Solutions, featured in Automotive Fleet's Fleet Meets series highlighting his career, leadership philosophy, and fleet industry insights.
Operationsby Faith HowellJuly 14, 2026

Fleet Meets: Austin Schutte

Here are some industry insights, personal touches, and words of advice from the CEO and Founder of Anew Solutions.

Read More →
Ad Loading...
Photo of Team Brown building soap box derby
Operationsby Chris BrownJuly 13, 2026

Soap Box Derby Challenge: What’s Powering Team Brown

The car is coming together, the students are solving real build problems, and the fleet industry is helping push Team Brown toward the starting line.

Read More →