Automotive Fleet
MenuMENU
SearchSEARCH

Study Confirms Value of OnStar’s Injury Prediction

Emergency response agencies can use the additional information to fine-tune how they dispatch first responders to the scene of a crash.

by Staff
June 11, 2015
Study Confirms Value of OnStar’s Injury Prediction

OnStar’s “injury severity prediction” (ISP) service analyzes crash data, such as force of impact, to determine the probability of severe injury to the vehicle occupants. OnStar advisors then relay the ISP rating to 9-1-1 centers. Photo courtesy of GM.

3 min to read


OnStar’s “injury severity prediction” (ISP) service analyzes crash data, such as force of impact, to determine the probability of severe injury to the vehicle occupants. OnStar advisors then relay the ISP rating to 9-1-1 centers. Photo courtesy of GM.

OnStar’s “injury severity prediction” service is accurately predicting the severity of crash victims’ injuries, fostering better on-scene treatment, a new study has found.

Ad Loading...

Injury severity prediction (ISP) is an algorithm that OnStar uses in properly equipped Chevrolet, Buick, GMC and Cadillac vehicles in the U.S. and Canada to provide additional information to first responders following a vehicle crash. The algorithm analyzes crash information, such as force of impact and direction of impact, to determine the probability of severe injury to the vehicle occupants. OnStar advisors then relay the ISP rating to 9-1-1 centers, which may choose to adjust the level and priority of response dispatched to a crash scene.

Ad Loading...

“This past April we added injury severity prediction criteria to our trauma transport protocols,” said Cory Richter, battalion chief for Indian River County (Fla.) Fire Rescue. “It has been proven that crash victims with a severe injury have a better chance of survival when they’re transported to a trauma center instead of a local hospital. Resources like OnStar’s Injury Severity Prediction give us a better chance of identifying those victims early on.”

Over the past four years, General Motors, OnStar and the University of Michigan’s International Center for Automotive Medicine (ICAM) have studied how crash data can assist first responders. Dr. Stewart Wang has led the ICAM team. This was the first known study to match real-life injury outcomes with crash telemetry data.

“Only a subset of all people who have been involved in a crash require the most urgent attention,” Wang said. “This subset consists of those individuals who have sustained serious, life- or limb-threatening injuries. With this data, we are able to much more accurately predict which people might be in this critical subset so that the proper resources can be deployed to rescue them and transport them to the right level of care.”

As part of the research for each crash incident, Wang and his team matched each ISP rating with the corresponding police report, medical records, EMS data and computerized tomography (CT) scan data. The goal was to see if the predicted injury rating accurately matched the occupants’ confirmed injuries.

(The study’s data include no personal information that compromises medical confidentiality; injured occupants remain anonymous.)

Ad Loading...

This study confirmed that under real-world field conditions, occupant injury severity can be predicted using vehicle data. 

“This service enables first responders to better treat injuries today, and in the long run, it will allow us to prevent certain injuries from occurring,” said Jeff Boyer, vice president of GM global vehicle safety. “With access to this information, our engineers can analyze today’s safety systems to identify those features most effective in preventing severe injuries in the future.” 

Now that the algorithm for predicting severe injuries has been validated, the next step is educating the emergency response community so it can adjust training and protocols, OnStar said.

Recently, the National Highway Traffic Safety Administration (NHTSA), in conjunction with the American College of Emergency Physicians (ACEP) and National Association of EMS Physicians (NAEMSP), awarded a grant to develop online training to familiarize first responders and medical directors with crash data and the associated injury severity prediction. Pilot programs will be held in early summer.

Taking input from the pilot sessions, the training will be adjusted and rolled out to all first responders in the fall.

Ad Loading...

OnStar injury severity prediction is part of OnStar’s automatic crash response service, available as part of the OnStar protection, security and guidance plans. OnStar responds to more than 5,000 vehicle crashes every month. OnStar emergency advisors are certified by the International Academies of Emergency Dispatch, allowing them to provide medical guidance to vehicle occupants while they wait for first responders.

OnStar is a wholly owned subsidiary of GM Holdings.

More Safety

A blurred SUV travels along a mountain highway at sunset beneath the message “Good Data Doesn’t Automatically Mean a Safer Fleet” from Automotive Fleet magazine.
Safety•by Faith Howell•November 6, 2026

Which Fleet Types Have the Highest Severe Speeding Rates?

New research from SambaSafety finds significant differences in speeding rates across fleet industries, even as nearly 90% of surveyed fleets report using telematics.

Read More →
A computer and pad lock with "Cyberattack Contingency Plan" text overlay
Safety•by Jeanny Abraham•November 6, 2026

When a Cyberattack Hits Your Fleet: What Happens Next?

“You have two opportunities to test your plans: when you choose or when the threat actor chooses.” A cybersecurity expert reveals what fleet managers need to know before a cyberattack puts their operations at risk — and why the decisions made in the first moments can shape the entire recovery.

Read More →
Safe Driving on Halloween over spooky fall road
Safety•by Staff•October 25, 2026

Tips for Driving Safely on Halloween Night

This video features a reminder from the Connecticut Department of Transportation (DOT) and the Connecticut Police Chiefs Association, urging drivers to prioritize safety this Halloween.

Read More →
Ad Loading...
a crash test dummy in a car
Safety•by Jeanny Abraham•October 22, 2026

IIHS Crash Avoidance Tests Reveal Safety Gaps in Cargo Vans and Work Trucks

New IIHS crash avoidance ratings show uneven performance among cargo vans and heavy-duty pickups, with most struggling to avoid vehicle-to-vehicle collisions.

Read More →
AN AF news recap thumbnail
Safety•by Faith Howell•October 16, 2026

What’s Next for Fleet? Safety, AI & Industry Recognition | AF News Recap

Could your company's culture be encouraging distracted driving? This week, we're exploring how workplace expectations affect driver safety, what AI, EVs, and autonomous vehicles could mean for the future of fleet management, and how fleet professionals can strengthen their award nominations.

Read More →
a man driving with a cell phone in his hand.
Safety•by Jeanny Abraham•October 14, 2026

Does Your Fleet's Culture Encourage Distracted Driving?

What happens when the people responsible for enforcing safety rules are the ones setting the wrong example? The answer may reveal why some of the biggest risks to fleet drivers have little to do with what's written in the employee handbook.

Read More →
Ad Loading...
Motorq Whitepaper Cover - Fleet Managers Ultimate Playbook
Sponsored•October 1, 2026

Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity

Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.

Read More →
An AF news recap thumbnail with a woman pointing at the title "From driver well-being to EV charging"
Safety•by Faith Howell•September 21, 2026

From Driver Well-Being to EV Charging | AF News Recap

Mental health belongs in the fleet safety conversation. This week, we’re looking at five ways fleets can support employee well-being before a crisis, plus Holman’s expansion in Mexico, new one-day Fleet Forward passes, and why EV charging demand is outpacing infrastructure growth.

Read More →
Nexar and nauto logos
Safety•by Staff•September 15, 2026

Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset

Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.

Read More →
Ad Loading...
Two fleet employees talk beside work trucks beneath the words “Mental Health Is Fleet Safety,” highlighting the connection between employee mental health and fleet safety.
Safety•September 15, 2026

Don't Wait for a Crisis: 5 Ways to Build Mental Health Into Your Fleet Safety Program

For Suicide Prevention Month, fleet and safety leaders have an opportunity to put mental health where it belongs: at the center of workplace safety.

Read More →