PHH Arval has been named “Gold Standard Supplier” by Quest Diagnostics, a provider of diagnostic testing, information, and services. This is the first year that Quest Diagnostics has recognized one of its suppliers based on its objectives-driven Supplier Performance Management System. The award recognizes the supplier that best meets a set of goals established jointly at the beginning of the program year. All suppliers are required to meet rigorous quality, delivery, service, transactions, and value goals. Performance is graded quantitatively with input from all corporate and field areas that interact with the supplier. In making the presentation, Raymond Clarke, vice president of materials and services management, said, “Each supplier participating in our program is chosen for the same reason -- they provide key products or services which contribute substantially to our operation. PHH helps manage a very large fleet of vehicles that transport the majority of the samples from more than 100 million patients a year, and also the sales and service force which maintains our growth and customer satisfaction. PHH has demonstrated an ability to exceed expectations on all five dimensions of our measurement system. In particular, they have delivered excellent customer service and solid economic value.”