Automotive Fleet
MenuMENU
SearchSEARCH

Live Help Chat Among Enhancements Made to Award-Winning ARI insights System

ARI said the latest improvements to its web and mobile ARI insights fleet management application include stronger analytics, advanced search capabilities, expanded asset tracking, and live customer support.

by Staff
August 1, 2013
2 min to read


ARI, a leading global fleet services provider specializing in complex car and truck fleets, is pleased to announce further enhancements to its ARI insights web-based and mobile fleet management system. The latest improvements include stronger analytics, advanced search capabilities, expanded asset tracking, and live customer support.

Ad Loading...

The ARI insights system collects and integrates critical vehicle and driver data from around the world. A dedicated team of ARI solution architects works closely with fleet customers to understand their business needs and incorporate their required solutions into these system enhancements.

Ad Loading...

Users of the ARI insights system can now improve their experience with the following new features:

  • Analytics for a specific asset’s maintenance spend, repair amounts, repair categories, and more

  • Two search tool options and the ability to bookmark vehicle search results

  • Tracking and reporting for vehicle chassis and/or equipment

  • Live customer support via a chat tool

“These latest enhancements continue to improve our customers’ experience,” said Tony Candeloro, ARI vice president of product development. “We remain committed to developing our customer systems in a direction that aligns available tools and technologies with our clients’ objectives for managing complex fleets and controlling costs.”

Earlier this year, ARI introduced a new, intuitive user interface and a redesigned, easier-to-use navigation tool within the system along with other improvements. In 2012, ARI announced its partnership with SAP and its implementation of the HANA platform, which has significantly reduced processing time and substantially broadened the scope of fleet reporting.

ARI has since been recognized for its exclusive adaptation of this technology to the fleet management field, leading to an award in the “Data to Decisions” category for Constellation Research’s 2012 SuperNova Awards, a Bronze Stevie Award in the Tech Innovation of the Year category at the 10th Annual American Business Awards, and a 2012 Fleet Europe Industry Award.

More Operations

A transparent blue background of a hand stamping a paper is the background of text that says "What about fleet policy exceptions?" with the Automotive Fleet logo in the bottom right corner.
Operations•by Faith Howell•October 20, 2026

Here's When You Should Make an Exception to Fleet Policy

Fleet policies are designed to create consistency, but not every driver or situation fits neatly within standard rules.

Read More →
A hand writing on an ipad with a transparent AI graphic over it
Operations•October 20, 2026

AI-Native or AI-Acquired: What Should Fleet Managers Look for in an AI Platform?

Six questions can help fleet managers look beyond AI marketing claims to evaluate integration, data access, and real-world operational performance.

Read More →
Chevin 2026 Buyes Guide cover
Sponsored•October 14, 2026

A buyer's guide to fleet management software in 2027

Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.

Read More →
Ad Loading...
An overhead image of a freeway system with no vehicles
Sponsored•by Shelley Mika•October 13, 2026

What Will Shape the Next Era of Fleet Management?

EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.

Read More →
A Cox Fleet technician working on the left with the rear view of a military man saluting a flag on the right
Operations•October 8, 2026

How Fleets Can Recruit and Train Veterans for Technician Roles

Here's how the technician shortage has affected uptime for fleets, and what to do about it.

Read More →
A transparent toll background with the Automotive Fleet logo and Neology logo on top.
Operations•October 5, 2026

Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands

Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.

Read More →
Ad Loading...
wedding album, car, and car keys
Operations•by Chris Brown•October 2, 2026

Fleet Personal-Use Charges Edge Higher in 2026

Nearly eight in 10 surveyed fleets allow personal use of company vehicles, while just over half of respondents report charging employees for the privilege.

Read More →
AF news recap thumbnail
Operations•by Faith Howell•October 2, 2026

The Future of Fleet + What’s Changing Right Now | AF News Recap

Could developments overseas offer a preview of what’s coming for U.S. fleets? This week, we’re looking at the future of AI, autonomy, and electrification, plus Ford Pro’s new certified pre-owned program, smarter vehicle offboarding, and a new way for fleets to manage toll expenses.

Read More →
blue text over top of the top view of cars in a parking lot
Operations•by Faith Howell•October 1, 2026

How to Handle Vehicle Offboarding

What do fleet managers need to do when a driver leaves?

Read More →
Ad Loading...
Motorq Whitepaper Cover - Fleet Managers Ultimate Playbook
Sponsored•October 1, 2026

Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity

Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.

Read More →