GreenRoad Survey Finds Fleet Managers Adopting Smartphones and Apps at a Rapid Rate
REDWOOD CITY, CA – A new survey from GreenRoad of 430 fleet leaders in North America found that 76% of those surveyed said fleet managers now carry smartphones at work.
REDWOOD CITY, CA – A new survey from GreenRoad of 430 fleet leaders in North America found that fleet managers are rapidly adopting smartphones and work-related apps to manage their fleets from any location. According to the survey, 76% of those surveyed said fleet managers carry smartphones at work.
The survey found that 59% of respondents are using the smartphone or mobile apps for fleet management activities, including fleet tracking and more advanced fleet and driver-related services. GreenRoad noted that fleet-specific app usage has tripled in the last seven months compared with data from a February 2012 GreenRoad survey, which reported that 19% of managers use smartphones or mobile apps to manage their fleets.
“We are amazed at how rapidly fleet leaders are turning to their smartphones to get fleet-related work done,” said Tanya Roberts, senior vice president of marketing for GreenRoad. “We always knew there would be a migration, but this is happening unbelievably fast.”
The survey also found that fleet managers will continue to adopt these tools for work. Of those surveyed, 53% expect fleet management app adoption to continue to increase.
Beyond fleet managers, GreenRoad’s survey found that drivers are also using smartphones, with 67% of respondents saying that all or most of their drivers have smartphones on the job. In addition, 35% of fleet leaders said drivers are using job-specific apps, often for navigation. A total of 17% of respondents said they expect to deploy additional smartphone apps for their fleet's drivers next year.
In terms of industry variance, GreenRoad didn’t find much, with 82% of respondents across industries saying they were either very or somewhat interested in using mobile technologies to manage their fleet. A total of 77% of respondents said they are looking for new technologies to “better connect” their fleets.
GreenRoad conducted the survey in September 2012. The group of more than 430 respondents who completed the survey included fleet managers and decision makers in a range of fleets, from private delivery to construction companies.
GreenRoad stated respondents were evenly distributed across fleets with a number of vehicles ranging from fewer than 100 to greater than 1,000. A total of 73% of respondents influence the purchase of, or give budget approval of, fleet technologies and related purchases.
More Operations

Fleet Has a Talent Pipeline Problem. What Comes Next? | AF News Recap
Where will fleet’s next generation of leaders come from? This week, we’re looking at the industry’s talent pipeline, what certification can add to a fleet career, how to build an award-worthy track record, and the return of Automotive Fleet’s Personal Use Survey.
Read More →
Smith System Launches Driver Risk Management Program
Fleets have more driver data than ever, but identifying risky behavior doesn't necessarily correct it. Smith System's new Driver Risk Management program combines monitoring, training, and follow-up coaching to help fleets connect risk signals with driver intervention.
Read More →
Automotive Fleet Opens 2026 Personal Use Survey for Commercial Fleet Managers
Less than two weeks left! Commercial and corporate fleet managers are invited to share how their organizations handle company vehicle personal-use policies, charges, and driver eligibility.
Read More →
From AI Prompts to AI-Generated Safety Songs | AF News Recap
Can better prompts make AI more useful for fleet managers? This week, we’re breaking down smarter fleet analysis, an AI-assisted experiment that turned safety training into music, and what happened to fuel prices in August.
Read More →
How to Write Better AI Prompts for Fleet Analysis
Include these six elements in your fleet prompts to generate more relevant analysis and accurate answers.
Read More →
Fleet Meets: Eric Kilgore
This edition of the Fleet Meets series features one of the industry's best leaders driving multi-market and national operations.
Read More →
Why Reactive Fleet Management Is Becoming Too Expensive to Sustain
Research highlights a growing need for proactive management strategies to address rising costs in fleet operations effectively.
Read More →
What Your Fleet KPIs Aren’t Telling You
Tracking fleet metrics is only useful when the data leads to better decisions. This guide helps fleet leaders assess cost, utilization, and downtime more accurately, identify performance gaps, and prioritize the actions that can improve operational results.
Read More →
Hidden in Plain Sight: Fleet Compliance Risks
Fleet compliance isn't just about having policies — it's about consistently enforcing them. This practical guide reveals six hidden compliance risks common in public sector and shared fleet operations and outlines proven strategies to improve visibility, accountability, and audit readiness
Read More →
Turning Fleet Payment Data into Executive Insights
Does data alone drive results in operations?
Read More →
