GreenRoad Survey Finds Fleet Managers Adopting Smartphones and Apps at a Rapid Rate
REDWOOD CITY, CA – A new survey from GreenRoad of 430 fleet leaders in North America found that 76% of those surveyed said fleet managers now carry smartphones at work.
REDWOOD CITY, CA – A new survey from GreenRoad of 430 fleet leaders in North America found that fleet managers are rapidly adopting smartphones and work-related apps to manage their fleets from any location. According to the survey, 76% of those surveyed said fleet managers carry smartphones at work.
The survey found that 59% of respondents are using the smartphone or mobile apps for fleet management activities, including fleet tracking and more advanced fleet and driver-related services. GreenRoad noted that fleet-specific app usage has tripled in the last seven months compared with data from a February 2012 GreenRoad survey, which reported that 19% of managers use smartphones or mobile apps to manage their fleets.
“We are amazed at how rapidly fleet leaders are turning to their smartphones to get fleet-related work done,” said Tanya Roberts, senior vice president of marketing for GreenRoad. “We always knew there would be a migration, but this is happening unbelievably fast.”
The survey also found that fleet managers will continue to adopt these tools for work. Of those surveyed, 53% expect fleet management app adoption to continue to increase.
Beyond fleet managers, GreenRoad’s survey found that drivers are also using smartphones, with 67% of respondents saying that all or most of their drivers have smartphones on the job. In addition, 35% of fleet leaders said drivers are using job-specific apps, often for navigation. A total of 17% of respondents said they expect to deploy additional smartphone apps for their fleet's drivers next year.
In terms of industry variance, GreenRoad didn’t find much, with 82% of respondents across industries saying they were either very or somewhat interested in using mobile technologies to manage their fleet. A total of 77% of respondents said they are looking for new technologies to “better connect” their fleets.
GreenRoad conducted the survey in September 2012. The group of more than 430 respondents who completed the survey included fleet managers and decision makers in a range of fleets, from private delivery to construction companies.
GreenRoad stated respondents were evenly distributed across fleets with a number of vehicles ranging from fewer than 100 to greater than 1,000. A total of 73% of respondents influence the purchase of, or give budget approval of, fleet technologies and related purchases.
More Operations
The Top 300 Commercial Fleets
The Top 300 Commercial Fleets: See the List
Read More →
Your Local Dealer Knows More Than You Think
Your local dealer can provide an information advantage that extends well beyond courtesy deliveries.
Read More →
Fleet Meets: Austin Schutte
Here are some industry insights, personal touches, and words of advice from the CEO and Founder of Anew Solutions.
Read More →Soap Box Derby Challenge: What’s Powering Team Brown
The car is coming together, the students are solving real build problems, and the fleet industry is helping push Team Brown toward the starting line.
Read More →
Commercial Fleet Sales Contribute To June, YTD Gains
The fleet sector has boosted its vehicle purchases at a reliable pace in the first half of this year compared with 1H 2025.
Read More →What Fleet Managers Really Want From Vendors
From customer service frustrations and technology breakdowns to RFQs, change management, and the growing impact of turnover across the industry, this conversation pulls back the curtain on the real operational challenges fleet managers are navigating every day.
Read More →Fleet Safety Masterclass: Industry Leaders on Storytelling, Strategy & Innovation
In this special masterclass episode, industry leaders break down what it really takes to build safer fleets in today’s increasingly distracted and data-driven world.
Read More →Integrating Legacy Fleet Systems and Historical Data
In this episode, we bring together fleet and technology leaders to unpack the realities of data integration, system migrations, and the evolving role of AI in fleet management.
Read More →From Resistance to Results: Change Management Strategies for Fleets
From new technologies and safety programs to evolving regulations, fleets are under constant pressure to adapt. But as Dr. Betz explains, success isn’t about the system you implement—it’s about whether your people actually use it.
Read More →


