GM Creates New Commercial Division
Steve Hill is set to lead the new Commercial Growth Strategies and Operations organization, overseeing GM's cross-brand retail and fleet sales, electric vehicle operations, and commercialization of future business opportunities.

Steve Hill will lead new the Commercial Growth Strategies and Operations cross-brand organization. Scott Bell is appointed vice president of Global Chevrolet. Marissa West is appointed president and managing director of GM Canada.
Photo: General Motors
General Motors announced Commercial Growth Strategies and Operations, a new organization under the leadership of Steve Hill.
This new organization will oversee current cross-brand activities that strengthen GM’s brands and the company’s position in the market, the company said in a news release.
In addition, the group will help with the assessment and commercialization of future business opportunities that support GM’s revenue growth commitments, according to the release.
Hill has served as vice president of Chevrolet since November 2019. Under Hill’s leadership, Chevrolet has continued to launch products, including the Corvette C8 and Bolt EUV, and revealing the upcoming Silverado EV.
“The Commercial Growth Strategies and Operations organization is well positioned with this leadership team to drive continued growth and profitability for our dealers and GM, while stewarding our transition to an all-electric future,” said Steve Carlisle, GM EVP/president of GM North America.
Scott Bell, currently president and managing director of GM Canada, will repatriate to the U.S. and lead the Chevrolet brand, as vice president of Global Chevrolet.
Marissa West, currently GM executive chief engineer, Global Mid-Size Truck, Medium Duty Truck and Van, has been appointed president and managing director of GM Canada.
Prior to West's time with GM, she was director at Global Noise and Vibration and Vehicle Dynamics Center after holding several leadership roles throughout the Global Product Development organization.
“I want to thank Scott and Marissa for their continued commitment and leadership,” said Carlisle. “Their extensive experience and track records for success uniquely position them to continue the momentum and growth at Chevrolet and GM Canada.”
These new executive leadership appointments take effect April 1, 2022.
More Operations

Managing Fleet Costs in an Era of Permanent Volatility
Fleet operating costs have risen more than 20% since 2020, raising a key question: When does extending a vehicle's service life stop making financial sense?
Read More →
The Next Evolution of Fleet Management: Autonomous Operations
This opening keynote session at the Fleet Forward Conference highlights the future of autonomous driving for fleets.
Read More →
How to Reduce the Total Cost of Risk From Catalytic Converter Theft
A stolen catalytic converter can cost fleets far more in downtime and lost productivity than in repairs. A total-cost-of-risk approach can help fleet managers quantify their exposure and prioritize theft prevention.
Read More →
Personal-Use Charges Rise as Vehicle Values Fall | AF News Recap
Personal-use charges are climbing, wholesale used-vehicle values are declining, and commercial fleet sales growth is slowing. This week, we're breaking down the latest fleet data, plus how Element Fleet Management is helping Waymo prepare for its first Canadian robotaxi market.
Read More →
Here's When You Should Make an Exception to Fleet Policy
Fleet policies are designed to create consistency, but not every driver or situation fits neatly within standard rules.
Read More →
AI-Native or AI-Acquired: What Should Fleet Managers Look for in an AI Platform?
Six questions can help fleet managers look beyond AI marketing claims to evaluate integration, data access, and real-world operational performance.
Read More →
A buyer's guide to fleet management software in 2027
Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.
Read More →
What Will Shape the Next Era of Fleet Management?
EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.
Read More →
How Fleets Can Recruit and Train Veterans for Technician Roles
Here's how the technician shortage has affected uptime for fleets, and what to do about it.
Read More →
Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands
Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.
Read More →
