Automotive Fleet
MenuMENU
SearchSEARCH

Ford Study Demonstrates How SYNC System Reduces Driver Distraction

DEARBORN, MI --- A new study by Ford shows that the automaker's SYNC hands-free system significantly reduces the level of distraction when drivers select a phone number or choose a song on their MP3 player, compared with the same operations with hand-held cell phones and music players, the company said.

by Staff
February 5, 2009
3 min to read


DEARBORN, MI --- A new study by Ford shows that the automaker's SYNC hands-free system significantly reduces the level of distraction when drivers select a phone number or choose a song on their MP3 player, compared with the same operations with hand-held cell phones and music players, the company said.

For example, the research conducted by Ford Motor Co. shows study participants spent an average of 25 seconds with their eyes off the road to select a song with a handheld MP3 player, compared with two seconds for those choosing a song using SYNC, the company said.

Ad Loading...

Ford recently completed a driving simulator study with 25 participants who are regular SYNC users to compare driver performance and eye glance behavior effects of tasks performed using SYNC's voice interface as compared to using nomadic devices with visual-manual interfaces.

Test participants performed seven typical tasks using SYNC's voice interface and their personal handheld phones and music players. The tasks included dialing a 10-digit number, calling a specific person from the digital phonebook, receiving a call while driving, playing a specific song, and reviewing and responding to text messages. For each task, Ford researchers measured total eyes-off-the-road time, deviation of lane position, speed variability, and object detection response time to identify differences in attentiveness and driving performance while using basic functions.

"We know people want to stay connected in their vehicles, so Ford is continuing to deliver that connectivity for them responsibly and safely," said Susan Cischke, Ford's group vice president of sustainability, environment and safety engineering. "Our SYNC research backs up what most of us instinctively know -- that it is better while driving to place a call using a voice interface than dialing manually, because you can keep your hands on the wheel and eyes on the road."

Ford's researchers found that distraction potential for most tasks was significantly minimized when the SYNC voice interface was used as compared to the manual-entry required for handheld devices. For example, reading a text message on a handheld phone typically took the driver's eyes off the road for 11 seconds, compared to about two seconds when listening to the text message with SYNC's text-to-speech output. Drivers also meandered over lane lines in more than 30 percent of trials using handheld phones and music players for song, artist and phone book contact selection, as compared to zero percent when performing those same tasks with SYNC.

Ford's study results are consistent with prior research, such as Virginia Tech and the U.S. Department of Transportation's recent driving study, which followed 109 drivers for one year, including 42,300 hours of driving over two million miles. That study concluded that manually dialing a handheld device -- a task that requires looks away from the road -- while driving was almost 2.8 times riskier than normal driving. However, the on-the-road study showed that talking/listening on a phone while driving was no riskier than normal driving.

Ad Loading...

"These real-world results indicate that SYNC's voice-interface offers substantial advantages compared to using a handheld device to do the same task," said Dr. Louis Tijerina, Ford senior technical specialist.

SYNC, which recently earned Popular Mechanics' Editor's Choice Award for best new products at the 2009 International Consumer Electronics Show, allows consumers to connect almost any mobile phone or digital media player with their vehicle (via Bluetooth or USB connection). The driver is able to operate them by using voice commands and a steering wheel-mounted control.

By summer 2009, Ford's entire North American lineup will offer this technology with more than 1 million SYNC-equipped vehicles on the road by the third quarter of 2009.


More Safety

Promotional graphic for a Utilimarc guide titled How Better Visibility Cut Speeding Violations by 48% featuring a call-to-action to download the guide.
SponsoredJuly 17, 2026

How Better Visibility Cut Speeding Violations by 48%

Fleet leaders don't need more data, they need clearer visibility into what the data is saying. This case study explores how one utility replaced speeding-event counts with a single metric — miles driven in violation — to strengthen safety and significantly reduce speeding violations.

Read More →
Smiling commercial truck driver gives a thumbs-up from inside a tractor cab during Operation Safe Driver Week 2026, highlighting fleet safety, responsible driving and enforcement awareness.
Safetyby Judie NuskeyJuly 16, 2026

Operation Safe Driver Week: Why the Industry's Oldest Safety Campaign Still Matters to Fleets

A look at how a 2007 enforcement initiative became one of the most consequential weeks on the fleet safety calendar, and what it means for your drivers in 2026.

Read More →
Nexar and nauto logos
Safetyby StaffJuly 13, 2026

Nexar-Nauto Merger Aims to Give Fleets Better Safety Intelligence Through Larger Driving Dataset

Stefan Heck tells Automotive Fleet that combining more than 10 billion miles of driving history with Nexar's AI models will give fleets deeper insights into driver risk and roadway conditions than either company could provide independently.

Read More →
Ad Loading...
A black square with white color font text
SponsoredJuly 2, 2026

From Silos to Solutions: Relationship Management for Safer Fleets

From telematics adoption and driver accountability to policy consistency and risk mitigation, this episode breaks down what it really takes to build a safer fleet culture without slowing business down.

Read More →
IIHS HLDI text overlaid on the trunks of pick up trucks.
Safetyby Chris BrownJuly 2, 2026

IIHS Launches First Commercial Vehicle Safety Evaluations

The Insurance Institute for Highway Safety has begun evaluating heavy-duty pickups and cargo vans for driver protection. Which models earned top marks?

Read More →
A blue and white Automotive Fleet podcast logo
SafetyJuly 1, 2026

Reducing Risk by Eliminating Phone Use Behind the Wheel

Hosted with the cofounder of Lifesaver Mobile, this episode addresses phone use behind the wheel and how to design a driving environment that actually helps prevents accidents.

Read More →
Ad Loading...
Two people sit across from each other at a desk during a business meeting. One person, wearing a white shirt, has their hands folded while the other gestures with a pen toward documents clipped to a clipboard. Additional paperwork and a calculator are visible on the table, suggesting a discussion involving contracts, finances, or administrative paperwork. Sunlight filters through window blinds in the background, creating a professional office setting.
SponsoredJuly 1, 2026

Cameras, Safety and Insurance: From Reactive Claims to Real-Time Prevention (Part 2 of 2)

Part Two: Commercial auto remains one of the most challenging and costly lines of coverage for fleet operators and insurers alike. Continue learning more about how to effectively address these issues from Onur Aksan, Enterprise Business Development Executive, Geotab

Read More →
An Automotive Fleet podcast thumbnail
SafetyJune 26, 2026

How 5-Second Telematics Data Is Changing Fleet Safety

This episode connects with Steve Santostasi of Ford Pro and covers how a few seconds of data can make a difference in fleet safety.

Read More →
Ambulance and damaged car at a crash scene on a rainy roadway, illustrating workplace transportation risks and the growing focus on road safety management for fleets.
SafetyJune 16, 2026

Managing Road Risk at Scale: Why Fleet Safety Needs a Data-Driven Framework

Insights from the FIA Road and Driver Safety Indexes reveal how to manage road risk on a larger scale.

Read More →
Ad Loading...
Close-up of a Jeep Wrangler front grille and headlight with text noting Stellantis’ recall of 1.3 million Jeep vehicles worldwide over a potential fire risk tied to power steering wiring.
Safetyby StaffJune 10, 2026

Stellantis Recalls 1.3 Million Jeep Vehicles Worldwide Over Fire Risk

Stellantis is recalling more than 1.3 million Jeep Wrangler and Gladiator models worldwide over a fire risk linked to power steering pump wiring.

Read More →