NAFA CEO Russo on Changes at NAFA I&E
NAFA has made a number of changes to the 2019 I&E to improve upon the association’s conference, which includes a new community program, updates to its certification program, and a larger focus on strategic fleet practices.

One of the most significant changes at the 2019 I&E was the addition of a mobility day, which will be held on Wednesday, April 17.
Photo by Andy Lundin.
NAFA has made a number of changes to the 2019 I&E to improve upon the association’s conference, which includes a new community program, updates to its certification program, and a larger focus on strategic fleet practices.
Phil Russo, CEO of NAFA, broke down the significant changes to NAFA I&E 2019 into several segments, detailing the specific changes, and why they were made.
One of the most significant changes at the 2019 I&E was the addition of a mobility day, which will be held on Wednesday, April 17. It will feature a number of forward-thinking sessions, including a panel of fleet management executives revealing their vision on the future of fleet; a keynote address from Lukas Neckermann, managing director of Neckermann Strategic Advisors, who will cover the impact the mobility revolution will have on the fleet management industry; and several forward-thinking educational sessions.
Additionally, Russo said NAFA has added more strategic focused educational session, in addition to the sessions focused on tactical fleet management.
At the start of the 2019 I&E NAFA, Russo also kicked-off the unveiling of the Association’s new NAFA Communities program, which is an online virtual community that offers a platform for fleets of every segment to be able to engage with online, sharing best practices and resources.
Also new this year was the restructuring of its certification program, now dubbed CAFM U, which is now conducted a few days prior to the official start of the conference and extended a day after its end. This was designed to provide attendees with more opportunities to receive their Certified Automotive Fleet Manager (CAFM) or Certified Automotive Fleet Specialist (CAFS) and also have more opportunities to attend I&E sessions.
Russo said this year, the conference developed more sessions designed for newer and medium and smaller suppliers. Providing opportunities to help educate them on the fleet industry.
Also, the NAFA I&E was shortened to three days from four days and held earlier in the week, which was decided based on member feedback to help reduce travel concerns.
These changes were driven largely by member input, course evaluations, surveys, and focus groups, Russo said.
More Operations

Here's When You Should Make an Exception to Fleet Policy
Fleet policies are designed to create consistency, but not every driver or situation fits neatly within standard rules.
Read More →
AI-Native or AI-Acquired: What Should Fleet Managers Look for in an AI Platform?
Six questions can help fleet managers look beyond AI marketing claims to evaluate integration, data access, and real-world operational performance.
Read More →
A buyer's guide to fleet management software in 2027
Buying fleet management software in 2027 means looking beyond features and price. As fleet operations, technology and expectations evolve, this guide explores what today’s fleet professionals should consider when choosing a system that can deliver value now and adapt to what comes next.
Read More →
What Will Shape the Next Era of Fleet Management?
EVs, AI, and autonomous vehicles are reshaping fleet management. Discover what’s ahead—and how fleet leaders can prepare for the next era.
Read More →
How Fleets Can Recruit and Train Veterans for Technician Roles
Here's how the technician shortage has affected uptime for fleets, and what to do about it.
Read More →
Avis Budget Group Deploys Neology Toll Management Technology Across Major Brands
Neology’s neoFleet platform will manage toll transactions and toll-authority operations for vehicles across Avis, Budget, Payless, Budget Truck and Zipcar.
Read More →
Fleet Personal-Use Charges Edge Higher in 2026
Nearly eight in 10 surveyed fleets allow personal use of company vehicles, while just over half of respondents report charging employees for the privilege.
Read More →
The Future of Fleet + What’s Changing Right Now | AF News Recap
Could developments overseas offer a preview of what’s coming for U.S. fleets? This week, we’re looking at the future of AI, autonomy, and electrification, plus Ford Pro’s new certified pre-owned program, smarter vehicle offboarding, and a new way for fleets to manage toll expenses.
Read More →
How to Handle Vehicle Offboarding
What do fleet managers need to do when a driver leaves?
Read More →
Fleet Manager’s Ultimate Playbook: Navigating the New Standard in OEM Connectivity
Rising operating costs, driver safety concerns, and unplanned downtime are putting unprecedented pressure on modern fleets. Discover how fleet managers use embedded OEM connectivity and real-time vehicle data to cut TCO, prevent downtime, and protect drivers without aftermarket telematics hardware.
Read More →
